Senior Associate, Bus Systems

LA28 • Los Angeles, CA

2d • Hybrid

About The Position

The Senior Associate, Bus Systems is a key supporting member of the LA28 Bus Operations team, contributing to the planning, coordination, and delivery of bus services for Olympic and Paralympic Games stakeholders. This role supports the development and implementation of system-specific transport operations, helping to ensure reliable, efficient, and well-coordinated service delivery across competition and non-competition venues. Working in close coordination with the Manager and Senior Manager, Bus Systems, as well as internal LA28 Functional Areas (FAs) and the Games Transport Program Integrator (GTPI), this role supports the translation of stakeholder requirements into operational plans, contributes to readiness activities, and assists in Games-time delivery within an assigned stakeholder transport system. The Senior Associate plays an important role in maintaining operational plans, coordinating inputs across teams, supporting system and service readiness, and ensuring that data, documentation, and deliverables are accurate, up to date, and aligned with broader program milestones.

Requirements

• 3 + years of experience in transportation, logistics, operations, or a related field
• Experience supporting service planning, scheduling, or operational delivery in bus, fleet, or transport environments is beneficial.
• Experience working in cross-functional or matrixed environments.
• Strong organizational skills, with the ability to manage multiple tasks and maintain accurate records.
• Strong attention to detail, particularly in relation to data, documentation, and system inputs.
• Effective communication skills, with the ability to coordinate across teams.
• Ability to work across office settings and on-site operational environments, including depots, venues, and transport hubs.
• Willingness to work flexible and extended hours, including early mornings, evenings, weekends, and holidays during peak periods.
• Ability to travel between multiple locations to support operational readiness and live service delivery.
• Capacity to alternate between desk-based systems monitoring and active on-site coordination in fast-paced, high-pressure environments.
• Comfortable working in dynamic conditions, including outdoor settings, varying weather, elevated noise levels, and large crowds, while using standard operational technology like laptops, radios, and mobile devices.
• Comfortable working within a matrix environment, supporting multiple functional areas and partners.
• Able to manage defined tasks and support workstreams with guidance, while taking ownership of assigned deliverables.
• Detail-oriented and delivery-focused, with a strong emphasis on accuracy and organization.
• Proactive and solutions-oriented, able to identify issues and escalate appropriately.
• Adaptable and responsive to evolving priorities in a dynamic environment.
• Bachelor’s degree in Transportation Planning, Logistics, Engineering, or a related field (or equivalent experience)

Nice To Haves

• Experience in large-scale, complex, or multi-stakeholder environments is advantageous but not required.

Responsibilities

• Support the development of service delivery plans aligned with competition schedules and venue operations.
• Coordinate inputs related to route planning, stop locations, and depot pairings in collaboration with internal teams and GTPI.
• Assist in maintaining planning assumptions, service data, and operational documentation.
• Contribute to ensuring alignment and integration with other transport modes and stakeholder services.
• Support readiness activities, including simulations, test events, and venue walkthroughs.
• Assist in validating bus and crew requirements through data tracking, scenario inputs, and coordination with planning teams.
• Help identify risks, gaps, and dependencies across workstreams, escalating as appropriate.
• Maintain readiness trackers, action logs, and supporting materials for reviews and planning milestones.
• Support delivery of a designated stakeholder-specific bus operation during Games-time.
• Assist in monitoring service performance metrics and tracking issues.
• Coordinate with GTPI, venue teams, and internal stakeholders to support issue resolution and operational adjustments.
• Help ensure accurate and timely updates to operational systems and reporting tools.
• Support coordination with internal stakeholders, Venue Transport, and Transport Stakeholder Services to confirm service requirements.
• Contribute to ongoing communication to ensure alignment between planning assumptions and operational delivery.
• Participate in routine working sessions with internal teams and external partners.
• Support the implementation and use of operational systems, including GPS tracking, scheduling tools, and performance dashboards.
• Maintain accurate documentation of operating plans, system inputs, and reporting outputs.
• Assist in the development of dashboards, reports, and planning materials to support decision-making.
• Ensure data accuracy and consistency across systems and reporting outputs.

Benefits

• The annual base salary range for this position is $73,000.00 - $98,000.00.
• LA28 is committed to fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law.
• LA28 will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and all applicable laws.
• We strive to build a team that is inclusive and encourage qualified candidates of all backgrounds, perspectives, and identities to apply.
• We assess applications based on relevant skills, education, and experience a candidate can add to our team.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior