Senior Associate, Administration

Prudential Financial•Hartford, CT

3d•Hybrid

About The Position

Prudential’s Field Support Associate (FSA) supports its Individual Life Insurance sales organization, helping sales professionals and distribution partners operate effectively and focus on activities that drive profitable growth. The role coordinates sales activities, meetings, events, reporting, travel, expenses, and other operational needs. It calls for an organized, adaptable, proactive professional who can balance competing priorities, build trusted relationships, anticipate needs, solve problems, and provide consistent support. The position is part of a collaborative team. The associate has primary support assignments while sharing knowledge, providing backup, and assisting teammates as business needs shift. Assignments and responsibilities may change according to organizational priorities, capacity, and the needs of the sales organization. The role may be based in Minneapolis, Minnesota, or Hartford, Connecticut. The current arrangement is hybrid, generally requiring two days per week in the office, with additional on-site attendance potentially required for meetings, training, events, or other business needs. Work arrangements may change based on business requirements.

Requirements

Strong written and verbal communication skills, with the ability to work professionally and effectively with employees and leaders at different organizational levels.
A proactive, service-oriented approach, including anticipating needs, following through on commitments, and resolving issues.
Strong organizational and time-management skills and careful attention to detail.
Ability to manage multiple priorities and adjust quickly in a fast-paced, changing environment.
Ability to work independently and contribute effectively within a collaborative team.
Sound judgment, discretion, and ability to maintain confidentiality.
Comfort learning and navigating multiple systems, technologies, and digital tools.
Proficiency with Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, and Teams.
Ability and willingness to work through change, ambiguity, and evolving business needs.

Nice To Haves

Bachelor’s degree or equivalent relevant work experience.
Experience providing administrative, sales, event, or operational support.
Experience in life insurance or the financial services industry.
Experience coordinating meetings, conferences, or events.
Familiarity with Prudential systems and applications used for expenses, travel, reporting, or sales support.
Experience supporting multiple employees, leaders, or business partners in a fast-paced environment.

Responsibilities

Provide proactive logistical and operational support to assigned Individual Life Insurance sales professionals and teams.
Coordinate in-person and virtual meetings, conferences, and sales events, including scheduling, vendor coordination, presentation support, materials, communications, and follow-up.
Build and maintain effective relationships with sales professionals, distribution partners, vendors, and internal business partners.
Prepare, maintain, and distribute production, activity, and other business reports.
Coordinate calendars and travel arrangements, anticipating scheduling conflicts and changing priorities.
Process expenses, monitor applicable budgets, and maintain accurate supporting documentation.
Order and distribute office supplies, stationery, marketing materials, and promotional items.
Help ensure supported sales activities and materials align with applicable corporate and FINRA requirements.
Identify opportunities to simplify work, improve processes, and strengthen the support experience.
Share knowledge, promote best practices, and provide backup support across the FSA team.
Adapt to changes in assignments, responsibilities, and business priorities as organizational needs evolve.

Benefits

Market-competitive base salary and yearly bonus potential at every level.
Medical, dental, vision, life insurance, and disability insurance.
Paid Time Off (PTO) and leaves of absence, including parental and military leave.
401(k) plan with company match up to 4%.
Company-funded pension plan.
Wellness programs, including up to $1,600 per year for reimbursement of items purchased to support personal wellbeing needs.
Work/Life Resources for topics including parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
Education Benefit to help finance traditional college enrollment toward an approved degree and many accredited certificate programs.
Employee Stock Purchase Plan, allowing shares to be purchased at 85% of the lower of the beginning or ending purchase-period price.
Eligibility to participate in a discretionary annual incentive program, subject to program rules and applicable factors.