Senior Associate, Administration

Prudential Financial • Minneapolis, MN

4d • $57,200 - $94,400 • Hybrid

About The Position

Prudential is hiring a Senior Associate, Administration to support its Individual Life Insurance sales organization as a Field Support Associate (FSA). The role provides operational and logistical support to sales professionals and distribution partners, helping them focus on activities that drive profitable growth. It involves coordinating sales activities, meetings, events, reporting, travel, expenses, and other operational needs.

The successful candidate is organized, adaptable, proactive, and able to balance multiple priorities while building trusted relationships with sales professionals and business partners. The role is part of a collaborative team: employees have primary support assignments and also share knowledge, provide backup, and assist teammates as business needs shift. Assignments and responsibilities may change with organizational priorities, capacity, and the needs of the sales organization.

The position may be based in Minneapolis, Minnesota, or Hartford, Connecticut. The current arrangement is hybrid, with employees generally expected to work in the office two days per week. Additional on-site attendance may be required for meetings, training, events, or other business needs, and work arrangements may change based on business requirements.

Requirements

• Strong written and verbal communication skills and the ability to work professionally with employees and leaders at different organizational levels.
• A proactive, service-oriented approach, with the ability to anticipate needs, follow through on commitments, and resolve issues.
• Strong organizational and time-management skills, with careful attention to detail.
• Ability to manage multiple priorities and adjust quickly in a fast-paced, changing environment.
• Ability to work independently and contribute effectively within a collaborative team.
• Sound judgment, discretion, and ability to maintain confidentiality.
• Comfort learning and navigating multiple systems, technologies, and digital tools.
• Proficiency with Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, and Teams.
• Ability and willingness to work through change, ambiguity, and evolving business needs.

Nice To Haves

• Bachelor’s degree or equivalent relevant work experience.
• Experience providing administrative, sales, event, or operational support.
• Experience in life insurance or the financial services industry.
• Experience coordinating meetings, conferences, or events.
• Familiarity with Prudential systems and applications used for expenses, travel, reporting, or sales support.
• Experience supporting multiple employees, leaders, or business partners in a fast-paced environment.

Responsibilities

• Provide proactive logistical and operational support to assigned Individual Life Insurance sales professionals and teams.
• Coordinate in-person and virtual meetings, conferences, and sales events, including scheduling, vendor coordination, presentation support, materials, communications, and follow-up.
• Build and maintain effective relationships with sales professionals, distribution partners, vendors, and internal business partners.
• Prepare, maintain, and distribute production, activity, and other business reports.
• Coordinate calendars and travel arrangements while anticipating scheduling conflicts and changing priorities.
• Process expenses, monitor applicable budgets, and maintain accurate supporting documentation.
• Order and distribute office supplies, stationery, marketing materials, and promotional items.
• Help ensure supported sales activities and materials align with applicable corporate and FINRA requirements.
• Identify opportunities to simplify work, improve processes, and strengthen the support experience.
• Share knowledge, promote best practices, and provide backup support across the FSA team.
• Adapt to changes in assignments, responsibilities, and business priorities as organizational needs evolve.

Benefits

• Market-competitive base salary with yearly bonus potential at every level.
• Medical, dental, vision, life insurance, and disability insurance.
• Paid Time Off (PTO) and leaves of absence, including parental and military leave.
• 401(k) plan with company match up to 4%.
• Company-funded pension plan.
• Wellness programs, including up to $1,600 per year in reimbursement for eligible personal wellbeing purchases.
• Work/Life Resources covering topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Education Benefit for financing enrollment in an approved degree program and many accredited certificate programs.
• Employee Stock Purchase Plan, with shares available at 85% of the lower of the beginning or end price of the purchase period.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed