Senior Assistant Director, Transfer Admissions

Elon University•Charlotte, NC

56d•Onsite

About The Position

The Senior Assistant Director of Transfer Admissions provides strategic leadership and day-to-day management of transfer student recruitment and admissions for Queens University of Charlotte. Reporting to the Dean of Undergraduate Admissions, the role develops and executes a comprehensive transfer enrollment strategy to increase inquiries, applications, admissions, and enrollment. It leads the transfer recruitment lifecycle from prospect identification and application generation through application evaluation, admission, enrollment, and transition to Queens. The position develops recruitment strategies and transfer pathways, and builds relationships with community colleges, four-year institutions, advisors, faculty, community-based organizations, and other partners. In collaboration with campus offices, the Senior Assistant Director works to simplify the transfer experience, improve transfer-credit transparency, strengthen articulation and pathway agreements, and provide prospective transfer students with timely, personalized support. The role also supports recruitment and enrollment for transfer, readmit, spring-admit, non-degree, and ABSN-seeking populations, as well as first-year application review and broader University enrollment initiatives. The role requires regional travel and occasional evening and weekend work. Employees are also expected to contribute to Queens’ residential community through relationships, mentoring, collaboration, campus engagement, and professional development that supports diversity, equity, and inclusion.

Requirements

Bachelor’s degree from an accredited institution.
Progressively responsible experience in undergraduate admissions, enrollment management, student recruitment, advising, higher education, or a related field.
Ability to manage multiple priorities, build relationships, communicate effectively with students and families, analyze enrollment data, and collaborate across institutional departments.
Strong written, verbal, presentation, organizational, and interpersonal communication skills.
Ability to travel and work occasional evenings and weekends in support of recruitment activities.

Nice To Haves

Master’s degree.
Three or more years of progressively responsible experience in college admissions or enrollment management.
Experience with transfer recruitment, community-college partnerships, articulation agreements, transfer-credit processes, application evaluation, and transfer-student enrollment.
Experience using Slate or another higher education CRM.
Demonstrated success using data, communication strategies, and relationship management to generate applications and increase enrollment.

Responsibilities

Develop, implement, and evaluate a comprehensive transfer recruitment and enrollment plan, with responsibility for annual inquiry, application, admission, deposit, and enrollment goals.
Lead transfer application-generation efforts through targeted outreach, digital and CRM campaigns, community-college recruitment, fairs, programming, re-engagement campaigns, and direct student communication.
Counsel assigned transfer applicants on admissions requirements, academic programs, transfer credits, financial aid and scholarships, deadlines, and enrollment steps.
Review and evaluate transfer applications and academic credentials and make or recommend admission decisions consistent with University policies and enrollment objectives.
Serve as the primary admissions liaison for transfer partnerships, developing sustainable pipelines with community colleges and other institutions, especially in Charlotte, the Carolinas, and other strategic markets.
Develop and maintain articulation agreements, transfer pathways, institutional partnerships, and other initiatives that provide clear routes to completing a Queens degree.
Collaborate with academic leadership, faculty, the Registrar, Financial Aid, Student Financial Services, Advising, Student Life, Residence Life, New Student Orientation, and other campus partners to improve the transfer experience.
Work with academic and administrative partners to improve the transparency, speed, and communication of transfer-credit evaluations.
Build and maintain relationships with community-college advisors, counselors, faculty, administrators, and student organizations, and maintain Queens’ presence at partner institutions.
Plan and deliver transfer recruitment and yield programming, including information sessions, Instant Decision Days, open houses, college visits, advising appointments, virtual events, and admitted-student programming.
Develop targeted recruitment strategies for community-college students, students at four-year institutions, adult learners, stopped-out students, and students seeking a different academic or campus experience.
Use Slate CRM and institutional data to manage the transfer funnel, develop campaigns, track engagement, identify enrollment opportunities, and measure recruitment effectiveness.
Monitor and report on transfer inquiries, applications, admits, deposits, enrollment, conversion rates, geographic trends, partner performance, academic interests, and other key performance indicators.
Analyze transfer markets, competitor institutions, and application reports to identify opportunities, enrollment barriers, and potential partnerships, and use findings to inform recruitment strategy.
Partner with Enrollment Marketing and University Communications on transfer communications, web content, print materials, digital campaigns, student stories, and the transfer brochure.
Ensure recruitment messaging communicates Queens’ academic experience, Charlotte location, career preparation, internship opportunities, faculty engagement, student life, and degree-completion pathways.
Represent Queens at community colleges, college and transfer fairs, conferences, community organizations, and other recruitment events; participate in relevant college fairs and recruitment activities.
Advocate for transfer and special populations in admissions, housing, and scholarship processes, identify barriers, and recommend improvements to access, service, conversion, and student experience.
Create and maintain communication plans, email and calling campaigns, and admissions correspondence for transfer, readmit, spring-admit, non-degree, and ABSN-seeking populations; review and recommend edits to decision letters and applications.
Articulate and execute admissions standards for special populations, evaluate applications, make consistent decisions, and manage the Transfer Engagement Scholarship.
Develop yield strategies for ABSN, transfer, and spring-admission populations; identify candidates and serve on the Alamance Community College Transfer Scholarship selection committee.
Serve as the office liaison to the Nursing department and support first-year application review.
Support campus visits and admissions events by conducting information sessions, meeting with prospective students, participating in Saturday visit coverage, and providing transfer- and ABSN-specific on-campus and virtual information.
Participate as a member of the Undergraduate Admissions leadership team and support broader University enrollment initiatives as assigned by the Dean of Undergraduate Admissions.
Contribute to the Queens community through campus engagement, professional development, and activities that foster relationships, mentoring, collaboration, and inclusive excellence.

Benefits

28 annual days off, including holidays and vacation.
Immediate tuition remission for undergraduate courses.
Tuition remission for approved graduate-level courses after 12 months of employment.
Retirement plan with an 8 percent university contribution.
Immediate eligibility for health, dental, and vision insurance.
Free acute care and lab services at the onsite Health & Wellness Clinic.
Free use of campus fitness facilities.
Free admission to musical and theater performances, guest speakers, religious and ethnic observances, recitals, art exhibitions, entertainment, and Division I Phoenix athletics.
Tuition remission eligibility at Elon for spouses, qualifying domestic partners, and dependents after two years of service.
After two years of employment, eligibility to participate in Tuition Exchange, a national scholarship exchange program for dependents at partner colleges and universities.