SENIOR ASSET PROTECTION SPECIALIST

The Kroger Co.•Denver, CO

About The Position

The Senior Asset Protection Specialist protects company assets by executing safety, inventory recovery, and theft-reduction programs. The role helps reduce lost inventory, time, and assets; monitors surveillance equipment and systems; and identifies, observes, and apprehends individuals involved in criminal activity affecting the company. The specialist supports district Asset Protection (AP) managers in implementing and overseeing AP initiatives and demonstrates the company's values of respect, honesty, integrity, diversity, inclusion, and safety. The position involves conducting plainclothes surveillance and investigations in stores, developing AP specialists, supporting store-level AP strategies, and partnering with law enforcement and company stakeholders. The role requires travel to locations throughout the division, a varied schedule, and weekend work.

Requirements

High school diploma or GED.
At least 2 years of retail asset-protection experience.
Demonstrated ability to train others and maintain integrity, honesty, and professionalism.
Ability to diffuse confrontational situations.
Exceptional customer-service skills.
Excellent oral and written communication skills.
Ability to perform the essential job functions with or without reasonable accommodation.

Nice To Haves

Bachelor's degree.
Multi-store asset-protection experience.
Wicklander Certification.
Operational knowledge of CCTV systems.

Responsibilities

Conduct plainclothes surveillance to detect internal and external loss in a store environment.
Conduct internal and external investigations, report findings to appropriate stakeholders, and apprehend individuals involved in illegal acts.
Assist district AP managers with recruiting, screening, selecting, training, and scheduling AP specialists.
Coach AP specialists, provide feedback and skill-development support, and provide input on performance reviews.
Review AP case-management entries weekly for completion, accuracy, and integrity; coach AP specialists on reporting and decision-making.
Work with the organized retail crime investigator to identify training opportunities related to identifying booster activity and conducting booster interviews.
Comply with federal, state, and local laws and company policies and procedures.
Identify and resolve conditions and behaviors affecting shrink, safety, and profitability through compliance audits and awareness communications.
Conduct physical security checks and recommend ways to prevent loss and improve profitability.
Partner with law enforcement, prepare case reports for criminal prosecution, complete thorough reports on AP activities, and testify in court and labor hearings on behalf of the company.
Serve as a district and division liaison to identify and develop solutions and increase awareness of asset-protection opportunities.
Support district AP managers in executing asset-protection initiatives.
Ensure asset-protection strategies are implemented and effective at the store level.
Test store asset-protection equipment, including EAS, Lane Hawk, and CCTV, during store visits.
Travel to locations throughout the division and work a varied schedule, including weekends.