Senior Area Catering Sales Manager

Sage Hospitality • San Francisco, CA

2d • $90,000 - $110,000

About The Position

The Senior Area Catering Sales Manager solicits, contracts, and coordinates catering-only functions and events with nine rooms on peak or less, while maximizing banquet space and meeting or exceeding catering revenue goals. The position is responsible for finalizing catering-only business and recommending program and procedural changes. It works with hotel teams to develop local business, manage client and event details, drive revenue, and ensure successful event execution and customer satisfaction.

Requirements

• More than two years of post-high-school education.
• One to two full years of employment in a related position with this company or another organization.
• Thorough knowledge of catering, food and beverage, menu development, and pricing practices and procedures.
• Knowledge of hotel policies and procedures and the ability to determine a course of action based on those guidelines.
• Ability to investigate and analyze current activities or information involving readily available data and draw logical conclusions and recommendations.
• Communication skills to negotiate, convince, sell, and influence professionals and hotel guests.
• Ability to drive to outside sales calls.
• Excellent comprehension and literacy to develop marketing plans, create menus and programs, and perform related work.
• Excellent hearing, vision, and speech communication skills for interacting with guests and associates.
• Ability to occasionally lift, push, pull, or carry tables, chairs, and boxes weighing up to 50 pounds.
• Ability to occasionally bend or kneel to tape down cords, skirt tables, and pick up floors after functions.
• Mobility to service clients on short notice over varying distances; ability to stand continuously for function observation and client site inspections, from one to four hours.
• Ability to climb up to 55 steps, 3–5% of a 10-hour period.
• Ability to drive varying distances for sales calls, approximately 20% of the time.

Responsibilities

• Solicit, negotiate, and book new and repeat catering business through outside sales calls, telemarketing, mailings, networking, and other sales efforts.
• Maximize banquet space utilization to meet or exceed revenue goals.
• Partner with the ADOSM to develop and execute territorial marketing and solicitation strategies, promotional activities, and initiatives to increase local catering business and hotel revenue.
• Prospect for catering opportunities, pursue leads, assess potential business, and achieve individual monthly solicitation and sales targets.
• Service group contracts and manage catering and event details, including Banquet Event Orders, meeting space, schedules, equipment, menus, themes, and decorations.
• Identify upselling opportunities and maximize event revenue while balancing client needs and organizational objectives.
• Prepare contracts and event documentation, coordinate with hotel departments, and proactively resolve challenges to support successful event execution, quality delivery, and customer satisfaction.
• Respond to sales leads and inquiries in a timely and comprehensive manner and maintain positive relationships with internal and external customers through phone, email, written correspondence, and in-person interactions.
• Contribute to the catering sales revenue budget, provide weekly forecasting information, and identify opportunities to achieve or exceed revenue goals.
• Maintain current knowledge of corporate and hotel policies, procedures, products, services, and market competition to enhance sales strategies and business development.
• Use Delphi daily to capture, maintain, and manage customer information, sales activities, and business opportunities.
• Attend Morning, Daily BEO, and Departmental Meetings as a representative of Catering and Convention Services.
• Demonstrate professional, positive, trustworthy, and ethical behavior while supporting Sage Hospitality's principles and philosophies.
• Foster an inclusive and collaborative work environment, recognize team accomplishments, promote productive conflict resolution, and maintain strong working relationships.
• Use technology and communication tools to collaborate, share information, and influence positive outcomes throughout the organization.
• Maintain consistent attendance and perform other duties as assigned, requested, or deemed necessary by management.

Benefits

• Medical, dental, and vision insurance
• Unlimited paid time off
• Health savings and flexible spending accounts
• Basic life and AD&D insurance
• Eligibility to participate in the Company's 401(k) program with employer matching
• Employee Assistance Program
• Tuition reimbursement
• Discounts on hotels, restaurants, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree