Senior Architect, OpenShift Infrastructure - Active TS/SCI Clearance
About The Position
Red Hat Services is seeking a Senior Architect to design and deliver strategic solutions to customer business challenges through technical leadership, hands-on implementation, and enablement of recommended practices. The role promotes adoption of Red Hat solutions and combines technical expertise, team leadership, understanding of open source and business processes, and the ability to solve enterprise-level issues. Red Hat Consulting serves as a strategic adviser to customers, helping them understand organizational challenges and achieve value through comprehensive, cost-effective solutions while building enterprise-wide capabilities. This position requires on-site work with clients and regular travel to customer locations throughout North America, potentially up to weekly based on project needs. Applicants must reside in a state where Red Hat is registered to do business and hold an active Top Secret clearance with SCI eligibility. After joining, the Senior Architect will complete an intensive customized training program covering Red Hat technologies and Services solutions. In the first year, the role progresses from learning Red Hat technologies and leading customer solutions to delivering complex, large-scale implementations, building technical roadmaps, improving internal practices, and sharing knowledge with internal and external communities.
Requirements
- At least 5 years of experience in a solution architect, enterprise architect, or technical consultant role.
- An active Top Secret clearance with SCI eligibility.
- Reside in a state where Red Hat is registered to do business.
- Track record of creating architectural designs and leading implementation teams toward successful customer outcomes.
- Ability to oversee project delivery, collaborate on timelines and scope of work, identify stakeholder needs, and set expectations.
- Experience collaborating across diverse teams and stakeholders.
- Ability and desire to mentor, with experience coaching and mentoring team members.
- Experience leading teams in workshops, enablement, or engagements.
- Associate degree, bachelor's degree, or higher in computer science or a technical discipline.
- Experience leading successful modern cloud platform consulting engagements.
- Experience with Red Hat OpenShift and/or underlying components such as Kubernetes and containers.
- Broad and deep technical experience with one or more virtualization and cloud technologies, such as OpenShift Virtualization, OpenStack, VMware vSphere, Microsoft Hyper-V, AWS, or Microsoft Azure.
- Experience with automation tools such as Ansible or Terraform and infrastructure-as-code practices.
- Solid understanding of enterprise infrastructure, including compute, storage, and networking.
- Excellent written and verbal communication and presentation skills.
- Willingness to gain Red Hat certifications early in the Red Hat career.
- Willingness to travel regularly to customer locations throughout North America.
Nice To Haves
- Current active Red Hat certifications.
Responsibilities
- Guide customers in building scalable, optimally managed solutions that can adapt to technological improvements using Red Hat technologies.
- Lead and deliver Services discovery sessions to educate customers on Red Hat technologies and best practices.
- Support the creation and review of task lists, accurately scope projects, and ensure alignment with customer requirements.
- Provide technical expertise during presales activities.
- Build and maintain customer relationships, fostering collaboration and success.
- Articulate the value of the Red Hat Services Portfolio, including Consulting, Training, and Technical Account Managers, and integrate services into customer solutions.
- Provide customer feedback to internal teams to enhance products and services.
- Lead internal initiatives that foster innovation, efficiency, and growth within the Services business.
- Continuously learn and adapt to new skills and technologies.
- Travel regularly to client locations, up to weekly according to project needs.
- Lead customer project teams and deliver complex, large-scale solutions in customer environments.
- Collaborate with sales and account teams to build technical roadmaps for customers.
- Identify internal opportunities and lead improvements, such as developing standard solutions, simplifying processes, and participating in interviews.
- Share lessons learned, best practices, and how-to guidance with internal and external communities of practice.
Benefits
- Comprehensive medical, dental, and vision coverage.
- Flexible Spending Account for healthcare and dependent care.
- Health Savings Account with a high-deductible medical plan.
- 401(k) retirement plan with employer match.
- Paid time off and holidays.
- Paid parental leave plans for all new parents.
- Disability, paid family medical leave, and paid military leave.
- Employee stock purchase plan.
- Family planning reimbursement.
- Tuition reimbursement.
- Transportation expense account.
- Employee assistance program.
- The position may also be eligible for bonus, commission, and/or equity.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
