Senior Applications Engineer

Datacolor•Lawrenceville, NJ

19h•Hybrid

About The Position

Datacolor is seeking a Senior Applications Engineer to provide technical and color-management support, diagnose software issues, and assist customers by phone, email, and remote access. The role supports customers using Datacolor color-management products and workflows, and works with sales, customers, and colleagues across industries. The position is based in Lawrenceville, New Jersey, and is hybrid under current company policy. Travel is approximately 50%, though it may vary, and some travel on personal time is required. The engineer installs and trains customers on Datacolor equipment and software, helps resolve color-related problems, demonstrates solutions to prospective customers, and supports customer training and industry events. The role also manages and supports corporate and key accounts, leads larger sales demonstrations, and provides technical support through the sales process. The engineer is expected to build advanced color-theory knowledge, deliver training, share expertise with colleagues across industries, and independently handle certain scheduling, customer, account, and training issues when the Applications Manager is absent. Datacolor describes its culture as collaborative and innovation-driven, with a flat hierarchy and opportunities for personal and professional growth. The company emphasizes Customer Focus, Execution, Ownership, Teamwork, Learning, Ethics, and Passion, as well as Communication, Adaptability, and Problem Solving. Total compensation is budgeted at $75,000–$100,000; the posting states that the company typically aims to hire at the midpoint, with flexibility based on candidate qualifications and experience.

Requirements

2–6 years of industry experience in color management; an industry-specific degree in fields such as textile, paint, plastic, or printing may be considered in place of some job experience.
Proficiency with Windows software and working knowledge of PCs, Microsoft Office, and Windows.
Ability to travel approximately 50%; travel may be more or less, and some travel on personal time is required.
Ability to work as a team player and independently.
Excellent presentation and communication skills.
Proficiency using color-matching systems and color-quality-control systems.
Ability to demonstrate advanced color-theory knowledge and deliver customer and internal training.

Nice To Haves

Bachelor’s degree preferred; equivalent industry experience will be considered.
Datacolor color-matching and color-quality-control systems experience preferred.
Experience in the paint industry preferred; plastic or ink industry experience is also noted.

Responsibilities

Install Datacolor equipment and provide customer training on color-matching and quality-control software at customer locations.
Provide regular support by telephone, email, and web, including helping solve color-related problems at customer sites.
Demonstrate software solutions to prospective customers and help customers achieve their desired results.
Assist with setting up color seminars, customer training events, and webinars, and develop the ability to present to larger audiences.
Manage and support corporate and key accounts.
Demonstrate advanced knowledge of color theory and deliver customer and internal training courses.
Lead large-scale sales demonstrations and provide technical support throughout the sales process.
Manage and support trade shows and industry events, including setup and onsite activities.
Maintain knowledge and proficiency across multiple industries and train and support colleagues by sharing expertise.
Independently handle onsite scheduling challenges, complex customer situations, account assignments, and training-related issues when the Applications Manager is absent.