Senior Applications Analyst

Monument Health•Rapid City, SD

3d•$95,532 - $119,415•Hybrid

About The Position

The Senior Applications Analyst coordinates workflow and technical direction to develop timely, comprehensive solutions for clinical and business/financial customers across the enterprise. The role is responsible for the large-scale operation, growth, and security of assigned systems; ensuring system compatibility and integration with corporate and department strategies; and serving as the technical expert for assigned areas. The position also supervises subordinate staff. Remote work is available, with required on-campus attendance when asked. The role supports assigned application systems through their design, coding, testing, implementation, documentation, maintenance, and updates. It provides end-user and peer support, develops training materials and curriculums, leads testing, and contributes to budgeting activities. The position requires the ability to work assigned schedules and hours as determined by the department.

Requirements

Ability to work assigned schedules and hours as determined by the department.
Physical capacity for heavy work, including exerting up to 25 pounds constantly, up to 50 pounds frequently, and up to 100 pounds occasionally or seldomly to move objects.
Possible exposure to blood, bodily fluids, or tissues.

Nice To Haves

Epic Beaker certification and/or experience.
Operational laboratory experience.
Experience with third-party systems such as Data Innovations, Remisol, SoftBank, laboratory middleware, or instrument interfaces.
Experience supporting Epic Beaker CP workflows.
Strong troubleshooting and root-cause analysis skills, with the ability to independently resolve complex applications.
Experience supporting a 24/7 clinical laboratory environment and participating in an on-call support rotation.
Bachelor's degree in Computer Science or Management Information Systems.
Five or more years of computer/information technology experience.

Responsibilities

Document processes and activities and provide required information for Call Tracking, Project Management, Change Management, and Disaster Recovery Services Guides.
Provide day-to-day peer support and emergent after-hours support as needed to maintain highly reliable IT systems.
Coordinate and communicate with end-users, vendors, and staff about application design, coding, testing, implementation, and documentation.
Develop application-specific training curriculums and materials and provide training to staff as needed.
Respond to software application problems in a timely manner and work to resolve issues within target dates.
Lead in developing and/or performing unit, system, and integrated testing tasks.
Provide leadership and direction to junior staff on daily activities and projects.
Counsel, coach, motivate, delegate, and mediate activities, interactions, and processes involving subordinate staff; apply progressive discipline as necessary and in accordance with policy.
Manage and coordinate activities for the development and implementation of information systems, including new implementations and system updates, and assist with budgeting activities.
Assess end-user needs and requirements to maximize application functionality and complement or improve workflows.
Analyze, review, monitor, or modify computer systems to maintain functionality, increase operating efficiency, adapt to new requirements, and ensure system availability.
Maintain awareness of security policies and procedures to ensure appropriate physical and system access and data integrity.
Perform other duties as assigned.