Senior Analyst EHR Applications

Lehigh Valley Health Network•Allentown, PA
•Onsite

About The Position

Leads identification and implementation of technical solutions for complex business challenges, ensuring integration across systems. Develops and manages work plans for system upgrades and enhancements and oversees configuration, implementation, and maintenance across environments. Analyzes workflows to improve processes and resolve operational issues; authors detailed specifications and documentation; and designs and executes advanced test scenarios to validate system performance. Contributes to technology standards and best practices, provides input on resource estimates, ensures timely delivery, and proactively addresses project risks and variances. This is an onsite position at Three City Center, 515 Hamilton St. The work schedule is Monday–Friday, 8:00 a.m.–4:30 p.m., on the day shift.

Requirements

  • High school diploma or GED.
  • Four years of direct Epic build, implementation, and support experience.
  • Seven years of progressive experience in Information Services or a combination of Information Services and direct health care experience.
  • Experience with medium to large-scale implementations and upgrades.
  • Experience developing comprehensive test plans.
  • Large hospital/IDN information technology experience and/or health care operations experience.
  • Epic application certification plus one additional primary or secondary Epic certification; Epic Systems certification is required upon hire.
  • Large project management experience.
  • Implementation and upgrade facilitation experience.
  • Integrated systems architecture planning, development, and implementation experience.
  • Technical collaboration experience, such as interfaces, hardware, and reporting.
  • Team leadership experience.
  • Coaching and mentoring experience.
  • Experience triaging on-call/DR/BC.
  • Strong oral and written communication skills.

Nice To Haves

  • Bachelor’s or master’s degree in computer science or health care.
  • Seven years of direct Epic build experience on the current software version, or ten years of progressive experience in Information Services or a combination of Information Services and direct health care experience.
  • Project resource and budget management experience.
  • PMP (Project Management Professional) certification from the Project Management Institute.

Responsibilities

  • Lead efforts to identify optimal technical solutions for complex business issues and ensure integration across systems.
  • Develop and manage business work plans for analysis and testing of system upgrades, modifications, and enhancements.
  • Oversee configuration, implementation, and maintenance of technical requirements across all environments.
  • Analyze and improve work processes, evaluate feasibility for medium to large projects, and resolve operational challenges.
  • Author detailed specifications and documentation, ensuring clarity and compliance with standards.
  • Design and execute advanced test scenarios to validate system integrity and performance.
  • Contribute to defining technology standards and best practices.
  • Provide input on resource estimation for projects and initiatives.
  • Ensure timely completion of deliverables and proactively address risks and variances.
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