Analyst EHR Applications

Jefferson Health Plans•1100 Virginia Drive, PA
•Onsite

About The Position

Supports the business in identifying and implementing optimal technical solutions that integrate seamlessly with existing systems. The role prepares work plans for system upgrades and enhancements, configures and maintains technical environments, and evaluates workflows to assess feasibility and resolve operational issues. It develops specifications and documentation, plans and executes test scenarios, and assists in establishing technology standards. The position also supports resource estimation, ensures assigned tasks are completed on time, and communicates variances to management.

Requirements

  • High school diploma or GED.
  • One year of EHR application build, implementation, and support experience.
  • Four years of progressive experience in information services, or a combination of information services and direct health care experience.
  • Experience with small- to medium-scale implementations or upgrades.
  • Test plan development experience.
  • Information technology experience and/or health care operations experience.
  • Project management experience with large initiatives.
  • Implementation or upgrade support experience.
  • Applications planning, development, and implementation experience.
  • Technical collaboration experience, such as with interfaces, hardware, and reporting.
  • Epic Systems certification upon hire.

Nice To Haves

  • Bachelor’s degree in computer science, health care, or a related field.
  • Master’s degree in computer science or health care.
  • Two years of direct applications build experience on the current software version, or three years of progressive experience in information services or a combination of information services and direct health care experience.

Responsibilities

  • Identify optimal technical solutions for business issues and processes, ensuring integration with business and technology systems.
  • Prepare work plans for analysis and testing of system upgrades, modifications, and enhancements.
  • Support configuration, implementation, and maintenance of technical requirements across development, staging, and production environments.
  • Evaluate workflows, assess the feasibility of small- to medium-scale project requests, and resolve operational issues.
  • Develop clear, concise specifications and supporting documentation as assigned or needed.
  • Plan, develop, and execute test scenarios for thorough validation.
  • Assist in developing technology standards.
  • Assist in estimating resources required to complete tasks.
  • Complete assigned tasks by their due dates or document variances.

Benefits

  • Medical insurance, including prescription coverage
  • Supplemental insurance
  • Dental insurance
  • Vision insurance
  • Life and AD&D insurance
  • Short- and long-term disability insurance
  • Flexible spending accounts
  • Retirement plans
  • Tuition assistance
  • Voluntary benefits, including access to group insurance rates and discounts
  • Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service
  • Medical insurance, including prescription coverage, for all colleagues, including those working less than part-time
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