About The Position

The Senior Applications Administrator will be responsible for the technical design, planning, implementation, administration and maintenance for assigned applications. This role involves working with leadership to develop technical solutions that satisfy the business needs of the department, mentoring Application Administrators, and collaborating with System Administrators and Application Analysts for day-to-day support, administration, and maintenance of production, test, and development application platforms. The administrator will configure and manage application usage, data integrity, and system software release levels, and work with application vendors for configuration, enhancement requests, and support escalations. This position specifically supports clinical research operations and regulatory compliance, providing administration, configuration, troubleshooting, and development support for REDCap and maintaining the Clinical Trials Document System to ensure accuracy, security, and availability of regulated research activities.

Requirements

  • Bachelor’s degree in Information Technology or related field required.
  • At least five years of application administration experience.
  • Proven fault identification and analysis skills, critical thinking, ability to troubleshoot technologies.
  • Operations experience supporting applications deployed in a multi-server environment.

Nice To Haves

  • Knowledge of research workflows, compliance requirements (e.g., IRB, HIPAA)
  • Knowledge of REDCap
  • Information Technology Infrastructure Library (ITIL) certification preferred.

Responsibilities

  • Perform functions supporting clinical research operations and regulatory compliance.
  • Provides administration, configuration, troubleshooting, and development support for REDCap utilized by researchers and clinical teams for data collection, study workflows, and regulatory reporting.
  • Support and maintain our Clinical Trials Document System, which is integral to managing trial documentation, compliance requirements, and audit readiness.
  • Support regulated research activities for accuracy, security, and availability.
  • Work with leadership to develop technical solutions that satisfy the business needs of the department.
  • Mentor Application Administrators.
  • Work with System Administrators and Application Analysts to perform day to day support, administration and maintenance of production, test and development application platforms.
  • Configure and manage application usage, data integrity and system software release levels.
  • Work with application vendors for configuration, enhancement requests and support escalations.

Benefits

  • Salary Range: $32.50 - $52.00
  • Pay starts at $32.50 and increases according to years of applicable experience.

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What This Job Offers

Job Type

Full-time

Career Level

Senior

Number of Employees

5,001-10,000 employees

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