Senior Application & Infrastructure Engineer

University of Colorado•Colorado Springs, CO

2d•$78,051 - $93,143•Hybrid

About The Position

The Senior Application & Infrastructure Engineer is a senior member of the IAM and Data Infrastructure (IDI) team responsible for designing, implementing, maintaining, and supporting highly available, secure, scalable, and resilient enterprise technology platforms. This role supports critical server, cloud, identity, integration, database, and application environments while helping improve reliability, security, performance, and operational efficiency. This is a hands-on opportunity for an experienced engineer who enjoys troubleshooting complex systems, automating operational work, partnering across technical teams, and continuously improving enterprise services. The position also participates in periodic after-hours outage and patching support.

Requirements

Strong analytical, troubleshooting, and problem-solving skills across complex, multi-tier enterprise systems.
Experience administering Linux and/or Windows server environments, including configuration, patching, troubleshooting, performance tuning, automation, and shell scripting.
Experience supporting cloud-based applications, virtualization technologies, container workloads, and enterprise infrastructure platforms.
Knowledge of information security principles, standards, frameworks, and best practices.
The ability to communicate complex technical information to technical and non-technical audiences and collaborate effectively across teams.
Curiosity, initiative, sound judgment, and a commitment to continuous learning and service excellence.
Bachelor’s degree in Information Systems, Computer Science, Information Technology, Engineering, Cybersecurity, or a closely related field.
4 years of professional or high-level technical work experience may be substituted for the bachelor’s degree.
An associate’s degree with two years of relevant work experience may be substituted for the bachelor’s degree.
2 years of progressively responsible experience supporting applications in the enterprise environment, systems administration, cloud services, platform operations, or site reliability engineering functions.
2 years administering enterprise Linux and/or Windows server environments.
Applicants must be legally authorized to work in the United States without requiring sponsorship.
Demonstrated curiosity, initiative, and commitment to continuous learning and professional growth.
Ability to prioritize competing demands and manage multiple tasks in a fast-paced environment.
Ability to work independently while effectively collaborating within cross-functional teams.
Excellent verbal, written, and interpersonal communication skills.
Strong organizational, planning, and time management skills.
Ability to communicate complex technical concepts to both technical and non-technical audiences.
Experience administering container workloads with technologies such as Docker, Podman or Kubernetes.
Experience supporting virtualization technologies and enterprise infrastructure platforms.
Experience supporting cloud-based applications and services.
Ability to troubleshoot complex multi-tier systems spanning applications, containers, operating systems, databases, directories, networking, identity platforms, and cloud infrastructure.
Proficiency in Linux administration including system configuration, patching, troubleshooting, performance tuning, automation, and shell scripting.
Strong customer service orientation and commitment to service excellence.

Nice To Haves

5 or more years of experience as a Systems Administrator, Infrastructure Engineer, Operations Engineer, or Site Reliability Engineer.
Experience supporting public cloud platforms including Microsoft Azure or Oracle Cloud Infrastructure (OCI).
Experience with infrastructure automation, configuration management, and Infrastructure as Code technologies.
Experience with enterprise monitoring, alerting, logging, and observability platforms.
Experience supporting common web technologies including Apache, NGINX, Node.js, PHP, Web Application Firewalls, and Load Balancers.
Experience administering enterprise database platforms including Oracle, Microsoft SQL Server, MySQL/MariaDB, and PostgreSQL.
Experience with CI/CD platforms and tools such as GitHub, Jenkins, or Azure DevOps.
Experience supporting Integration Platform as a Service (iPaaS) technologies such as Boomi or MuleSoft.
Familiarity with Identity and Access Management technologies including Active Directory, SAML, OAuth/OIDC, SCIM, Oracle Identity Governance, Oracle Unified Directory, Oracle Identity Domains, and Grouper.
Experience working within higher education, healthcare, research, or other complex enterprise environments.

Responsibilities

Deploy, administer, maintain, and support enterprise application platforms and services, including single sign-on and multifactor authentication services.
Administer application environments across on-premises and cloud-hosted platforms, including middleware, web services, databases, integrations, containers, and identity-enabled applications.
Perform application upgrades, patches, configuration changes, migrations, release support, and lifecycle management activities.
Monitor application availability, performance, logging, integrations, and service health, and diagnose complex disruptions in coordination with technical teams and vendors.
Implement security controls, system hardening, vulnerability remediation, and monitoring practices that support university standards and regulatory requirements.
Develop and maintain automation for application administration, deployment support, configuration management, monitoring, and operational workflows.
Support backup, recovery, continuity, failover readiness, and restoration validation for critical application platforms.
Create technical documentation, standard operating procedures, architectural diagrams, and support resources while providing guidance and knowledge sharing across the team.