Senior Application Engineer

Henkel • Madison Heights, MI

1d

About The Position

At Henkel, the Senior Application Engineer will join the Adhesive Technologies business unit, which develops adhesives, sealants, and functional coatings to help transform industries and give customers a competitive advantage. The position provides technical and application support to customers, including product recommendations, customized product applications, demonstrations, troubleshooting, and process-improvement solutions. It also supports technical training, customer and internal collaboration, and the sharing of innovation and best practices across accounts.

Requirements

• Bachelor’s degree or higher in Chemistry, Chemical Engineering, Materials Science, or another science field.
• 2–5 years of experience in automotive adhesives, tapes, and other materials.
• Experience with laboratory testing, application development, product qualification, reliability testing, or customer technical support.
• Ability to design experiments, analyze technical data, troubleshoot technical issues, and develop practical solutions.
• Demonstrated ability to lead adhesive testing, process validation, troubleshooting, and technical problem-solving.
• Strong communication skills and ability to work in customer-facing roles.
• Experience working cross-functionally within an organization, including with Sales, BDM, PD, and Marketing.
• Ability to act as a leader and influence, organize, coordinate, and guide others.
• Demonstrated mentorship skills in guiding, training, and teaching application engineers, technicians, and interns.

Nice To Haves

• Experience translating customer and market requirements into material, product, or application development programs.

Responsibilities

• Recommend products, customize product applications, demonstrate new products, and troubleshoot customer issues.
• Consult with customers on solutions that generate value for their use cases.
• Conduct customer technical visits, including meetings, audits, demonstrations, and troubleshooting, and document them in the CRM tool and LIM system.
• Work with application equipment to develop solutions that improve customer adhesive-related processes.
• May supervise laboratory testing activities, prioritize customer samples, and communicate technical results to customers.
• Provide product application and technical training and coaching to field sales forces and customers.
• Communicate directly with sales, marketing, PD, Innovation, TCS field team members, and project team members.
• Promote internal business-unit innovation and share best practices across accounts.

Benefits

• Medical, dental, vision, and wellbeing insurance plans starting on day 1.
• Paid time off, including sick, vacation, holiday, and volunteer time.
• Flexible and hybrid work policies, depending on role.
• Vacation buy/sell program.
• 401(k) matching.
• Employee share plan with voluntary investment and Henkel matching shares.
• Annual performance bonus.
• Service awards.
• Student loan reimbursement.
• 12-week gender-neutral parental leave, with up to 20 weeks for parents giving birth.
• Fertility support.
• Adoption and surrogacy reimbursement.
• Discounted child and elderly care.
• Scholarships.
• National and international growth opportunities.
• Access to thousands of skills-development courses.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior