Senior Application Engineer, Thermals
About The Position
The Senior Application Engineer will provide technical support for Henkel’s thermal interface materials product line within the Adhesive Technologies business unit. The role supports customers through product recommendations, customized product applications, demonstrations, troubleshooting, technical visits, and training. It also uses customer feedback to help optimize customer service and identify business opportunities for sales colleagues. The position works directly with sales, marketing, product development, innovation, and application engineering colleagues. It is based onsite at Henkel’s Chanhassen facility five days per week and requires willingness to travel up to 25% annually.
Requirements
- Bachelor’s degree in chemistry, engineering, or a related field.
- Minimum 3–5 years of relevant experience in the thermal management or electronics industry.
- Demonstrated leadership, sense of urgency, and initiative as a self-starter.
- Strong customer relations and interpersonal skills.
- Willingness to travel up to 25% per year.
- Ability to work onsite five days per week at the Chanhassen facility.
Responsibilities
- Provide technical support for Henkel’s thermal interface materials product line.
- Recommend products and support customized product applications.
- Demonstrate new products and troubleshoot customer issues.
- Use customer feedback to drive customer-service optimization and identify business opportunities for sales colleagues.
- Communicate with sales, marketing, product development, innovation, application engineering field-team members, and project-team members.
- Conduct and document customer visits, including meetings, audits, demonstrations, and troubleshooting.
- Provide product application and technical training and coaching to field sales forces and customers.
Benefits
- Medical, dental, vision, and wellbeing plans starting on day one.
- Paid sick, vacation, holiday, and volunteer time.
- Flexible and hybrid work policies, depending on role, and a vacation buy/sell program.
- 401(k) matching.
- Employee share plan with voluntary investment and Henkel matching shares.
- Annual performance bonus and service awards.
- Student loan reimbursement.
- 12-week gender-neutral parental leave, up to 20 weeks for parents giving birth.
- Fertility support, adoption and surrogacy reimbursement, discounted child and elderly care, and scholarships.
- National and international career growth opportunities, access to skills-development courses, and tuition reimbursement.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
