Senior Application Engineer

JTEKT North America•Arlington Heights, IL

About The Position

The Senior Application Engineer provides technical support to original equipment industrial customers in the North American market. The role applies engineering analysis, failure investigation, statistical analysis, calculation methods, and computer modeling to select suitable bearings that meet customer requirements. The engineer supports customer applications and projects through bearing analysis, design-related activities, testing, technical service, training, and customer visits. The position also contributes to identifying new business opportunities and developing innovative solutions. The role requires strong organizational and project-management skills to manage multiple project milestones, as well as the ability to work independently with limited supervision. Candidates should have strong mechanical aptitude and an understanding of rotating machine dynamics in off-highway equipment. Travel to customer locations is required, approximately 25% of the time.

Requirements

  • Bachelor of Science degree in Mechanical Engineering.
  • 3–5 years of experience in the bearing or related industries.
  • Excellent verbal and written communication skills.
  • Good multitasking, time-management, and project-management capabilities.
  • Familiarity or training in formal problem-solving methodologies such as Red X, DOE, and 8D.
  • Familiarity or training in failure analysis.
  • Ability to read and interpret engineering drawings, with knowledge of GD&T.
  • Understanding of basic gage usage and inspection techniques and their limitations, including dimensional, noise/vibration, surface-finish, hardness, and torque inspection.
  • Familiarity or experience with DFMEA/PFMEA processes.
  • Self-starter willing to learn new applications and analysis techniques.
  • Strong computer skills, including Word and Excel.
  • Willingness to travel approximately 25% by automobile and plane.

Responsibilities

  • Meet with customer engineers to understand bearing requirements, application specifications, and project details.
  • Select and analyze bearings for complex applications using proprietary and commercial engineering software tools, including life and stress analysis, interface checks, and guidance on product application, fitting practices, and validation recommendations.
  • Write reports and present analysis results to customers.
  • Coordinate with design engineering, manufacturing, and quality teams to develop bearing designs, support sample production, and meet customer technical and quality requirements.
  • Develop test plans, review and analyze test results, and prepare final test reports to validate product proposals.
  • Conduct failure analysis, root-cause analysis, and problem-solving for internal testing, customer testing, and application field issues.
  • Visit customers to work with their engineers on maintenance, design, and VA/VE projects.
  • Complete detailed customer visit reports with actionable items within required time constraints.
  • Build customer rapport through excellence, responsiveness, and support.
  • Manage projects from conception through analysis and testing until orders are received.
  • Conduct technical training seminars for customer personnel as needed.
  • Support the development of new products and technologies.
  • Share knowledge of interdisciplinary aspects of bearing application technology with colleagues.
  • Assist technicians and other engineering staff as necessary.
  • Update supervision and assist in responding to inquiries from internal and external sources.
  • Support global company resources in determining the best corporate solution to problems or opportunities.
  • Adapt emerging technology to enhance application engineering capabilities and services.
  • Continuously improve execution of the role's responsibilities as part of personal development and growth.
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