Senior Application Engineer

Synopsys•Exton, PA
•$80,800 - $121,200•Onsite

About The Position

Synopsys is seeking a Senior Application Engineer to join its AGI IT Application team. The role is responsible for maintaining and improving enterprise-wide application services, including daily monitoring, support, configuration, and maintenance. The engineer will work with Infrastructure and Operations teams on projects and architecture upgrades, including automation through scripts. This is a senior-level role that owns assigned application areas and communicates solutions, application architecture, security compliance, and access entitlements. The position supports applications used across Synopsys’s global engineering organization. It includes creating and maintaining production and test environments, installing and upgrading software, monitoring application health, responding to support issues, managing patches and releases, scripting changes, and providing Level 3 application support. The engineer also maintains documentation and configuration control, leads or participates in projects, provides backup coverage for other applications, and mentors Applications Analysts and Engineers. The role is based in Exton, Pennsylvania, and is not remote-eligible. U.S. citizenship is required, and the posting identifies an active TS/SCI security clearance as a desired qualification. The base salary range is $80,800–$121,200 across the U.S.; the role may also be eligible for an annual bonus, equity, and other discretionary bonuses. Synopsys offers health, wellness, and financial benefits, with further details available from the recruiter.

Requirements

  • At least seven years of extensive experience managing enterprise-wide applications; experience with a software company is preferred.
  • Knowledge of infrastructure, servers, operating systems, and network communications.
  • Strong ability to install and maintain enterprise-wide applications, including servers, customizations, and integrations.
  • Proficiency with desktop operating systems, software, and software packaging practices.
  • Proven experience with Active Directory, DNS, Group Policy, RBAC, and File Services.
  • Ability to write complex custom scripts and maintain existing scripts using source control; PowerShell is preferred.
  • Ability to document work for cross-training and repeatability.
  • Ability to present and plan projects, problems, and challenges within the area of responsibility, and execute projects based on charters and requirements.
  • Bachelor’s degree in IS or equivalent.
  • Ability to work independently, own tasks through completion, and contribute as a motivated team player.
  • Ability to obtain and maintain a U.S. DoD, FBI, or DHS security clearance.
  • U.S. citizenship.
  • The posting lists either a preferred bachelor’s degree in information technology from an accredited college or university or a minimum of two years of IT helpdesk experience; the wording in the posting is “two (3) years.”

Nice To Haves

  • Experience with M365, Azure, or AWS cloud-based environments and solutions.
  • Active TS/SCI security clearance.
  • Experience supporting ServiceNow, CyberArk, Tanium, and SailPoint applications.
  • Experience with GitHub and/or GitLab.
  • Experience supporting Linux applications, preferably CentOS/RHEL.
  • Experience with security compliance related to NIST and CMMC.
  • Experience writing and updating standard operating procedures (SOPs).
  • Experience with database management systems.
  • Industry certification in hardware and software.

Responsibilities

  • Create and maintain production environments for enterprise-wide applications, including server and desktop specifications, client software packaging, server software installations, integrations, and customizations.
  • Coordinate work with vendors; perform installations or upgrades, final testing, and post-installation or post-upgrade health monitoring.
  • Monitor application health, including error logs, server performance, memory usage, and processor usage.
  • Resolve and respond to Help Desk tickets related to enterprise-wide applications and other applications as needed; identify trends, troubleshoot, manage problems, and escalate to other teams or vendors when appropriate.
  • Assist Operations with application patches and releases by reviewing release notes, tracking resolutions to existing software problems, and recommending updates.
  • Assist with testing new software and software versions, and create and maintain test environments for enterprise-wide applications.
  • Develop scripts for new requirements, implement code changes, and execute changes in application systems.
  • Provide Level 3 IT application support, triage, and maintenance as necessary.
  • Maintain uniformity, documentation, and configuration control for technology platforms, processes, and projects.
  • Lead the introduction of new enterprise-wide applications or updates to existing applications, and participate in projects led by other team members or managers.
  • Provide backup support for applications primarily maintained by other members of the Applications team.
  • Assist, teach, and mentor Applications Analysts and Engineers.
  • Perform other related duties as assigned.

Benefits

  • Comprehensive health, wellness, and financial benefits.
  • Potential eligibility for an annual bonus, equity, and other discretionary bonuses.
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