Senior Application Engineer

Henkel • Madison Heights, MI

2d • Onsite

About The Position

The Senior Application Engineer works in Henkel’s Adhesive Technologies business unit, helping customers improve adhesive-related processes and applications. The role provides product recommendations, customized application support, product demonstrations, technical training, and troubleshooting. It includes customer visits and collaboration with sales, marketing, product development, innovation, and technical customer service teams. The position is onsite five days per week unless the employee is traveling for business or taking paid time off.

Requirements

• Bachelor’s degree or higher in Chemistry, Chemical Engineering, Materials Science, or another science field.
• 2–5 years of experience with automotive adhesives, tapes, and other materials.
• Experience with laboratory testing, application development, product qualification, reliability testing, or customer technical support.
• Ability to design experiments, analyze technical data, troubleshoot technical issues, and develop practical solutions.
• Demonstrated ability to lead adhesive testing, process validation, troubleshooting, and technical problem-solving.
• Strong communication skills and ability to work in customer-facing roles.
• Experience working cross-functionally with Sales, Business Development Managers, Product Development, and Marketing.
• Ability to lead and influence, organize, coordinate, and guide others.
• Demonstrated mentorship skills in guiding, training, and teaching application engineers, technicians, and interns.
• Ability to work onsite five days per week, except while traveling on business or taking paid time off.

Nice To Haves

• Experience translating customer and market requirements into material, product, or application development programs.

Responsibilities

• Recommend products and develop customized product applications for customers; demonstrate new products and troubleshoot application issues.
• Consult with customers to identify solutions that generate value for their use cases.
• Conduct customer technical visits, including meetings, audits, demonstrations, and troubleshooting, and document them in the CRM tool and LIM system.
• Work with application equipment to improve customers’ adhesive-related processes.
• May supervise and prioritize laboratory work on customer samples and report technical results to customers.
• Provide product application and technical training and coaching to field sales teams and customers.
• Communicate directly with sales, marketing, product development, innovation, technical customer service field teams, and project team members.
• Promote business-unit innovation and share best practices across accounts.
• Lead adhesive testing, process validation, troubleshooting, and technical problem-solving.
• Mentor, train, and teach application engineers, technicians, and interns.

Benefits

• Medical, dental, vision, and wellbeing insurance plans starting on day one.
• Paid time off, including sick, vacation, holiday, and volunteer time.
• Flexible and hybrid work policies depending on the role.
• Vacation buy/sell program.
• 401(k) matching.
• Employee share plan with voluntary investment and Henkel matching shares.
• Annual performance bonus.
• Service awards.
• Student loan reimbursement.
• 12-week gender-neutral parental leave, with up to 20 weeks for parents giving birth.
• Fertility support.
• Adoption and surrogacy reimbursement.
• Discounted child and elderly care.
• Scholarships.
• National and international growth opportunities.
• Access to thousands of skills development courses.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior