Sr Analyst SF&I

Lowe's Home Centers • Mooresville, NC

9d • Onsite

About The Position

The Senior Analyst in Lowe’s Home Services department supports and expands the Sell, Furnish, and Install (SF&I) business model. The role applies knowledge of SF&I processes, analytical skills, and project leadership to improve offerings and operating efficiency. The Senior Analyst works with National Installation Merchants (NIMs), Project Management Office (PMO), Technology, and other stakeholders to launch categories and capabilities, resolve escalations, and support technology improvements. The position also manages SF&I roadmaps and collaborates on promotions and business capabilities.

Requirements

• Bachelor’s degree in Business Administration or a related field, or equivalent years of experience in lieu of the education requirement, if applicable.
• At least 1 year of experience in project or process management, data analytics, or services, merchandising, or store operations.

Nice To Haves

• Three or more years of experience with reporting systems such as SQL and MicroStrategy/DART.
• Five or more years of experience in cross-functional complex project management, analytic design, report development, and complex root cause analysis.

Responsibilities

• Lead or participate in partnering with NIMs to launch new categories, acting as a subject matter expert with PMO support or as project manager without PMO support.
• Provide support and resolution pathways for PRO inquiries involving APIs, processes, escalations, situations, and taxes.
• Provide support and resolution pathways for NIM inquiries involving processes, escalations, and situations.
• Support Technology with field escalations regarding reporting and availability.
• Partner with NIMs to expand categories to additional stores and increase category performance opportunities.
• Partner with NIMs, PROs, and IME to launch new capabilities.
• Manage the SF&I roadmap and partner with IME on capability and category roadmaps.
• Partner with NIMs to manage PROs, categories, and promotions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior