Senior Analyst, Sam's Club CPFR

Kinder's•Bentonville, AR
•$115,000 - $125,000•Hybrid

About The Position

Kinder’s is seeking a CPFR Analyst supporting Sam’s Club to turn club and distribution center data into practical forecasts and replenishment actions. The role works with Sam’s Club replenishment contacts and Kinder’s Sales, Planning, and Customer Operations teams to protect in-club availability while managing event demand and end-of-life inventory. The position uses approved internal AI tools to produce inventory reports, short-term forecasts, and exception alerts, with results validated against customer data, known events, and shipment timing. It analyzes item-level sales, inventory, weeks of supply, distribution center stock, and orders against Kinder’s forecast, then recommends actions and communicates risks, assumptions, and follow-up ownership across internal teams. The role also supports Sam’s Club replenishment programs, new items, club programs, item exits, order execution, shipment tracking, and service reviews. It is based in Kinder’s Bentonville, Arkansas office, with quarterly travel to the Walnut Creek, California office. The work arrangement is hybrid, with four days in the office each week. The expected starting salary is $115,000–$125,000 per year.

Requirements

  • At least three years of experience in customer operations, CPFR, replenishment, or retail analytics.
  • Advanced Excel and dashboard skills.
  • Ability to validate AI-generated analysis against source data and translate findings into clear, actionable recommendations.
  • Strong communication, organization, and problem-solving skills.
  • Ability to collaborate with customer contacts and cross-functional teams.

Nice To Haves

  • Experience supporting Sam’s Club or another large CPG retailer.
  • GRS or club-level forecasting experience.
  • Power BI experience.
  • Familiarity with SAP and customer order processes.
  • Bachelor’s degree (preferred but not required).

Responsibilities

  • Use approved internal AI tools to create club inventory reports, short-term forecasts, and exception alerts, and validate results against customer data, known events, and shipment timing.
  • Compare item-level sales, inventory on hand, weeks of supply, distribution center stock, and orders with Kinder’s forecast; recommend changes with Demand Planning and the customer replenishment team.
  • Provide weekly reporting to Sales, Planning, Customer Operations, Inventory, and Logistics, explaining risks, assumptions, recommended actions, and follow-up owners.
  • Analyze club and distribution center inventory, recent sales, order generation, and item-level forecasts using Sam’s Club supplier reporting and GRS; flag club out-of-stocks, excess stock, and ordering gaps.
  • Review lead times, order increments, presentation quantities, safety stock, transportation mode, and item setup with the Sam’s Club Customer Operations Manager; recommend changes for approval by the appropriate owner.
  • Support new items, club programs, and item exits by forecasting club inventory needs and proposing burn-down plans to reduce markdown exposure and remaining Kinder’s inventory.
  • Monitor case-versus-pallet ordering requirements; support pool and scripted order plans, confirm item availability and freight, obtain required approvals, and coordinate execution with Customer Operations and Logistics.
  • Review item availability when orders arrive and escalate supply gaps with Planning, Procurement, Production, and warehouse partners.
  • Partner with Customer Operations Analysts to review EDI and SAP order exceptions, confirm order accuracy, and coordinate priority shipments.
  • Track delayed and short shipments daily; support OTIF, case fill, deduction, and service root-cause reviews, and identify opportunities to reduce freight, warehousing, and fines or fees.

Benefits

  • Paid time off
  • 401(k)
  • Bonus or incentive eligibility
  • Equity grants
  • Competitive health benefits
  • Family-friendly benefits, including parental leave
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