Senior Analyst Sales Ops & Analysis

JetBlue Airways Corporation•New York, NY

2d•$88,000 - $132,000•Onsite

About The Position

The Senior Analyst Sales Operations (Ops) & Analysis is a thought leader who focusses on optimizing airline sales activities to drive incremental revenue and increase market share. This role is responsible for building and maintaining a series of intelligence tools supporting JetBlue’s growth in the Northeast Alliance, International and Domestic Travel Agency Strategies, and Corporate Sales. The Senior Analyst works with our leaders from across the Commercial Teams reporting on sales efforts and effectiveness of strategies implemented.

Requirements

Bachelor's Degree in a business analytics, science, mathematics, or business field; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant experience
Three (3) years of experience in a role utilizing excel SQL
One year of experience with data visualization tools such as Tableau, Microsoft Power BI, or Lookr
Effective written, verbal and presentation skills
Demonstrate proficiency in Microsoft Excel through an onsite, computer-based work sample
Highly motivated and capable of managing multiple projects simultaneously
Available for occasional overnight travel (10%)
Must pass a pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Authorization to work in the US is required. This position is not eligible for visa sponsorship

Nice To Haves

One (1) year of experience in an airline or travel agency in revenue management, sales, accounting, or marketing
Advanced knowledge of SQL
Experience with Python or R
Familiarity with data platforms and applications such as Databricks, Jupyter, Snowflake, Redshift, Airflow, GitHub
Technology and airline reservation systems knowledge, specifically as related to indirect sales channels, such as Sabre, GetThere, and Concur
Full understanding of the lifecycle of a PNR, from booking and ticketing, to voluntary and involuntary changes, check-in and post-departure settlement
Experience with salesforce.com or any other CRM platform

Responsibilities

Leverages data from multiple internal and external sources to perform quantitative and qualitative analysis on sales performance
Measures Sales’ added financial value to the JetBlue route network through P&L analysis, revenue incrementality studies, etc.
Designs, automates, enhances and maintains automated reports and tools. Ensures their dissemination across JetBlue
Builds, structures and develops the department’s internal data warehouse (SQL) and its linked dashboards via visualization tools
Optimizes commercial and operational performance through diverse projects with internal stakeholder groups (such as Airports, Revenue Management, Airline Planning, IT, Customer Support, Customer Experience, Revenue Accounting, etc.)
Provide valuable feedback on strategy relative to events, advertising, and projects utilizing data and knowledge of the corporate sales environment
Other duties as assigned