OPS Analyst
About The Position
Computational Physics, Inc. (CPI) is seeking a Full-Time Operations Analyst to support its customers at the U.S. Naval Observatory (USNO) in Washington, D.C. The Operations Analyst will be part of the Operations Center watch team, reporting to a watch team lead. The core responsibility is to execute and monitor the automated generation of USNO operational products and ensure customers can access them. This involves direct and remote inspection of hardware, monitoring the health of automated data acquisition and reduction systems for Master Clock time determination, EOP solutions, and VLBI data transfer and correlation. The role requires recognizing anomalous conditions, distinguishing between acceptable and intervention-requiring situations, and taking timely remedial actions according to Standard Operating Procedures (SOPs) or expert guidance. The analyst will interact with data providers and product users, reporting product availability, responding to inquiries, and escalating issues. Coordination with the watch team lead, supervisor, and USNO technical staff on system functionality, SOP effectiveness, and planning is also key. This is a 24/7 watch operation requiring shift work and is designated Mission Essential, meaning the incumbent may be required to report during emergencies or work off-hours as needed.
Requirements
- BS from an ABET-accredited institution in physics, astronomy, geophysics, engineering, computer science, or a closely related physical science discipline.
- 3 years of relevant technical experience
- Monitoring, operating, or troubleshooting automated data acquisition, processing, or control systems in an operational environment
- Working from written standard operating procedures and applying judgment where guidance is incomplete or does not cleanly fit the situation
- Analyzing technical data to identify anomalies, and communicating findings clearly in writing and verbally
- Working knowledge of the mathematics and basic statistics underlying the physical sciences
- Watch floor, NOC, SOC, mission control, or other 24/7 operations center experience
- Linux system administration and monitoring tools (e.g., Nagios, Zabbix, Grafana)
- Scripting in Python, Bash, or Perl
- Experience with hardware inspection, rack-level equipment, and instrumentation
- Active Secret clearance required at start
- Must be eligible for and willing to be processed for Top Secret / SCI.
- U.S. citizenship is required for DoD contracts.
Nice To Haves
- Familiarity with precise timing (PTTI), atomic clocks, GNSS, Earth orientation, or VLBI/radio astronomy data
- Prior U.S. military operations, technician, or DoD contractor experience
Responsibilities
- Executing and monitoring the automated generation of USNO operational products
- Ensuring customer access to operational products
- Direct and remote inspection of hardware
- Monitoring the health status of automated data acquisition and reduction systems supporting Master Clock time determination and dissemination, EOP solutions, and VLBI data transfer and correlation
- Recognizing anomalous conditions and distinguishing between unusual-but-acceptable behavior and situations requiring intervention
- Taking timely remedial action per SOPs, established procedures, or direction from subject matter experts when unexpected results or alarm conditions occur
- Interacting with data providers and product users - reporting product availability, responding to routine inquiries, and escalating alarm situations to the appropriate USNO personnel per SOP contact lists
- Coordinating with the watch team lead, supervisor, and USNO technical staff on system functionality, SOP effectiveness, and assignment planning
Benefits
- Competitive salary
- Comprehensive benefits
- 401(k)
- Profit Sharing
- Employee Stock Ownership Plan (ESOP)
- Disability insurance (short-term and long-term)
- Flexible schedule
- Flexible spending account
- Health, Dental and Vision insurance
- Life insurance
- Paid time off
- Parental Leave
- Tuition reimbursement
- Professional development support including conference attendance and certification training
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
