Analyst, Cloud Ops

Johnson Controls•Glendale, AZ

1d•$70,000 - $85,000

About The Position

We are seeking a highly skilled Analyst, Cloud Ops with strong engineering and architectural expertise to join our team. The ideal candidate will be responsible for designing, implementing, and managing Windows-based infrastructure solutions, including servers, applications, and associated technologies. This role requires close collaboration with cross-functional teams to ensure high performance, security, and reliability of the Wintel environment while driving strategic architecture initiatives aligned with business objectives.

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related field.
Minimum 5+ years of experience in Windows system administration, infrastructure engineering, or solution architecture.
Proven hands-on experience with Windows Server (2012 and later) and Core Microsoft infrastructure services.
Strong expertise in Windows Server technologies, Active Directory & Group Policy, and PowerShell scripting.
Experience with virtualization platforms (VMware, Hyper-V).
Experience with cloud platforms (AWS, Azure).
Knowledge of backup and recovery solutions.
Knowledge of infrastructure automation practices.
Strong problem-solving and analytical skills.
Effective communication and collaboration abilities.
Attention to detail and process adherence.
Ability to work in fast-paced, enterprise environments.

Nice To Haves

Microsoft Certified: Azure Administrator Associate
Microsoft Certified: Windows Server Hybrid Administrator Associate or equivalent certifications.
Experience with Microsoft SQL Server or other database technologies.
Understanding of networking fundamentals, firewall configuration, and security protocols.
Familiarity with ITIL framework.
Familiarity with change management processes.

Responsibilities

Design and architect scalable, secure, and highly available Windows-based infrastructure, including Windows Servers, Active Directory, and Core enterprise services.
Develop high-level architectures, technical designs, and detailed documentation for Wintel initiatives, aligning infrastructure designs with organizational standards and long-term IT strategy.
Deploy, configure, and maintain Windows Server environments, Active Directory services, IIS, SQL Server, and related components.
Implement Infrastructure as Code (IaC) using tools such as PowerShell, Ansible, and Terraform, ensuring standardization and automation across environments.
Monitor system health, performance, and resource utilization, identifying and implementing performance tuning and optimization strategies using enterprise monitoring tools like SCOM and SolarWinds.
Proactively identify potential risks and resolve issues.
Implement and enforce security best practices, including patch management, access controls, and system hardening.
Conduct security audits, vulnerability assessments, and compliance checks, ensuring alignment with industry standards and organizational policies.
Develop and maintain disaster recovery (DR) and business continuity (BC) plans, conducting periodic DR testing to validate readiness and effectiveness.
Ensure minimal downtime and rapid recovery in case of failures.
Provide expert-level support for Wintel infrastructure issues, troubleshooting and resolving hardware, software, and network-related problems.
Collaborate with cross-functional IT teams to resolve complex technical challenges and drive improvements in system reliability and operational stability.
Maintain comprehensive documentation for architecture designs, system configurations, and operational procedures.
Promote knowledge sharing through training sessions, mentorship, and best practice guidance.
Stay current with emerging technologies and industry best practices.
Evaluate and recommend tools and technologies to improve performance, automation, and operational efficiency.
Support continuous improvement initiatives across the Wintel environment.