Senior Analyst, Sales Operations

Oscar Health • New York, NY

2d • $79,488 - $104,328 • Hybrid

About The Position

We're hiring a Senior Analyst, Sales Operations to join our Sales Operations Team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. The Senior Analyst, Growth Operations will work on the Oscar Growth Operations team to support and optimize Oscar's sales channels and partnerships.

Requirements

• 3+ years of experience in an operations role, or other relevant experience
• 3+ years of experience working on projects with a team-based approach
• Experience using basic SQL queries to pull data from databases

Nice To Haves

• Experience working with CRMs and sales operations solutions (Salesforce, Zendesk)
• Experience working within healthcare or insurance industries

Responsibilities

• Manage implementations and onboarding operations with key distribution partners to enable them to sell and enroll Oscar products
• Identify and resolve gaps within our sales processes and develop recommendations on how to improve efficiency of our various sales channels
• Provide advanced support on complex escalations and work across the organization to identify root causes and manage resolution
• Be subject matter expert for staff members across Sales, Operations, and Marketing, and contribute to cross-functional projects across the organization
• Monitor key operational metrics and keep management informed of trends and insights
• Compliance with all applicable laws and regulations
• Other duties as assigned

Benefits

• medical
• dental
• vision benefits
• 11 paid holidays
• paid sick time
• paid parental leave
• 401(k) plan participation
• life and disability insurance
• paid wellness time and reimbursements
• unlimited vacation program
• annual performance bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed