Senior Analyst, Sales Operations
About The Position
The Senior Analyst, Sales Operations is responsible for enabling and optimizing the sales cycle for complex enterprise accounts within an Account-Based Selling (ABX) framework. This role focuses on ensuring operational excellence, process governance, and providing commercial and analytical support to the Sales Team. The Senior Analyst will champion the integrity and efficiency of the sales process, tools, and assets, quantifying value propositions, managing commercial assumptions, and coordinating internal resources to drive successful customer acquisition and deal closures. As AI tools increasingly handle repetitive execution tasks, this role is defined by the strategic human thinking layer on top — the situational awareness, cross-functional coordination, and commercial instincts that add value to automated tool outputs. This is an ideal step-up role for a high-performing Sales Ops contributor who is ready to own the function — someone who brings fluency with AI tools alongside the strategic thinking and judgment that defines great operational performance.
Requirements
- Bachelors degree in a business discipline.
- Minimum of 5 years experience in sales, sales operations or related roles.
- Strong hands-on experience with Salesforce and other BI/Sales/Marketing tools
- Native understanding of AI tools in the workplace
- Accuracy and consistency in quantitative analysis.
- Proficient creative / presentation skills.
- Comfortable with ambiguity and capable of succeeding in a fast-paced, dynamic environment.
- Excellent written and verbal communication skills with experience presenting to executives.
Nice To Haves
- Experience in aviation a plus but not required.
Responsibilities
- Oversee governance in Sales processes, tools, and frameworks, ensuring alignment with strategic objectives and operational efficiency.
- Manage application of standard templates and commercial assumptions to maintain consistency and accuracy across all sales interactions and proposals.
- Ensure opportunities are managed cleanly and efficiently through the sales pipeline, leveraging internal systems, best practices and overseeing cross functional collaboration.
- Manage account intelligence and research resources to ensure the team has market and account insights and data needed for targeted opportunity engagement.
- Support commercial approach and negotiations with ad-hoc analysis to resolve key issues, providing data-driven insights during critical deal stages.
- Coordinate sales proposal workflow, ensuring timely and compliant delivery of professional proposals to prospects.
- Generate ROI templates; assist with savings calculations and commercial guardrails, empowering the sales team to present compelling financial offers.
- Lead overall RFP response process management, including timeline establishment and milestone tracking, coordinating involvement across departments through to final deliverables.
- Serve as the team's internal lead on AI tool deployment, calibration and governance for sales pursuits and support.
- Manage workflow automation optimization, applying strategic judgment to align agent-based vs. team member tasks and assignments with resourcing and priority constraints.
- Develop and manage practical prompt and quality standards for AI-generated content across the Sales Ops function.
- Stay current on the evolving AI landscape and bring forward well-reasoned recommendations for resource alignment, processes, and tools.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
