Senior Analyst, Performance Guarantees

CVS Health

1d•Remote

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary This role supports the end‑to‑end management of operational performance guarantees (PGs) requested through requests for proposals (RFPs). The primary objective is to effectively manage PG risk while minimizing proposal deviations, enabling competitive offerings that support both new business and client retention. Success in this role is achieved through close collaboration with business owners and leaders across the organization, comprehensive risk assessment and documentation, and the delivery of clear PG strategy and risk insights to Sales and Underwriting teams

Requirements

3+ years of professional job experience
2+ years of project management, client management, sales support and/or request for proposal (RFP) management experience
1+ years of experience with Microsoft Office products in a professional environment
Lead and influence stakeholders at all levels of the organization
Proactively manage assigned projects and take ownership of outcomes
Thrive in a fast‑paced, deadline‑driven environment while maintaining high standards of quality and accuracy
Apply critical and strategic thinking to proposal development and risk evaluation
Communicate effectively through strong verbal, written, and presentation skills
Maintain exceptional attention to detail and a strong sense of urgency
Take accountability for decisions and actions
Manage multiple complex projects simultaneously
Remain open, adaptable, and solution‑focused
Work effectively both independently and in a collaborative team environment

Nice To Haves

Related pharmacy benefits management or health plan experience.
Experience in presentation to executive level leaders
Demonstrated success in managing multiple projects and deliverables
Finance experience
Salesforce experience

Responsibilities

Leading the end‑to‑end RFP PG response process for PBM proposals
Drafting RFP responses using a database of internally reviewed, subject matter expert–approved content
Organizing, leading, and participating in PG discussions with business owners, account teams, and leadership
Customizing and refining proposal responses to meet client‑specific needs
Developing timelines and ensuring all RFP milestones are met on schedule
Preparing, reviewing, and submitting final proposal documents in alignment with client deadlines
Developing, reviewing, and updating departmental policies and processes
Conducting quality assurance reviews of RFP responses prepared by other team members
Serving as a trusted advisor and resource to other members of the team
Supporting additional departmental initiatives and projects as needed