Senior Analyst, National Data Operations
About The Position
The Senior Analyst, National Data Operations works within AbbVie’s Analytics & Performance Excellence (APEX) function, which supports the US organization with research, analytics, data science, and strategy. The role continuously improves operational and reporting processes for national prescription (Rx) and sales data used by cross-functional teams, including APEX Analytics, Forecasting, and Business Development. These data are cleaned and organized into repositories to help teams assess franchise performance against the market and financial forecasts. The role leads the Immunology repositories process, working with national data suppliers such as IQVIA and Health Verity to understand data-capture changes, communicating those changes to data users, and implementing Immunology business-rule changes under APEX Immunology leadership. It also assists in supervising an offshore team supporting repositories and coordinates cross-functional data enablement, validation, and operational readiness for NPCL/CDLM, the US Commercial KPI Tracker, ELT Trackers, and related automation initiatives across therapeutic areas. As the Data Steward for syndicated national data, the Senior Analyst supports governance and data quality, maintains the business data glossary, and coordinates the definition, documentation, mapping, and validation of data-quality checks. The role also supports executive reporting, analytics pipelines, user acceptance testing, source-to-output validation, financial input coordination, report inventory management, and cross-functional workstreams involving APEX, Data Governance, BTS, Finance, brand teams, and external partners.
Requirements
- Bachelor’s degree plus at least 3 years of related analytics work experience, or a master’s degree plus at least 2 years of related work experience in business, systems, or commercial analytics, or IT/systems.
- Strong working knowledge and experience with AI, SQL, Power BI, and Excel.
- Expert Excel data-analysis and pivot-table skills.
- Experience performing UAT and reconciling data across source files, data repositories, development and production environments, and executive reporting outputs.
- Ability to document testing evidence and drive discrepancy resolution with technical and business partners.
- Demonstrated experience managing data-related processes in a matrixed internal environment and with vendor partners, with strong attention to detail, proactive issue management, and effective cross-functional communication.
- Strong analytical reasoning, intellectual curiosity, business acumen, and creativity in problem-solving.
- Excellent communication skills and ability to synthesize substantial information into a concise, understandable narrative.
- Ability to build strong relationships with peers and cross-functional partners.
- Openness to suggestions and experimentation, embracing others’ ideas and nurturing innovation.
Nice To Haves
- MBA or master’s degree in computer science, data science, or a related technical field.
- Python experience.
- Deep understanding of the pharmaceutical commercial environment and business needs.
- Experience communicating to leadership in a large multinational organization, with appropriate alignment to reporting lines and attention to detail in executive-ready communications.
Responsibilities
- Continuously improve operational and reporting processes for national prescription and sales data.
- Lead the Immunology repositories process and serve as the subject matter expert for Immunology repositories.
- Interface with national data suppliers to identify changes in data capture, communicate relevant changes to data users, and implement Immunology business-rule updates with APEX Immunology leadership.
- Assist in supervising the offshore team that supports repositories, including Immunology.
- Coordinate cross-functional data enablement, validation, and operational readiness for NPCL/CDLM, the US Commercial KPI Tracker, ELT Trackers, and related automation initiatives.
- Serve as Data Steward for syndicated national data, ensuring adherence to the USTO Data Governance Operating Model and overseeing improvements to offshore data-quality management activities.
- Champion data-governance improvements with Commercial Data Operations leadership.
- Manage the business data glossary and document terms, classifications, and business rules for data users.
- Ensure compliance-related classifications and tagging are complete for Critical Data Elements.
- Define, document, map, and validate standard and custom data-quality checks; coordinate onboarding of results into CDQM and the Central DQ Dashboard; and track dependencies through completion.
- Assist the Manager, National Reporting with weekly and monthly KPI tracking and executive performance reporting.
- Ensure smooth operation and continuous improvement of internal and third-party analytics pipelines.
- Manage interactions with external national-data vendors and lead or coordinate the offshore reporting and repository support team.
- Lead user acceptance testing and source-to-output validation for new metrics and repository enhancements; document test evidence, investigate discrepancies, and coordinate business sign-off before production deployment.
- Assist the Manager in coordinating LBE, PLAN, and actuals inputs with Finance, brand analytics, and reporting teams; confirm source-file completeness, reporting periods, metric definitions, and delivery timing; and communicate interim approaches when inputs are delayed or incomplete.
- Maintain the enterprise report registry and SharePoint inventory across therapeutic areas, validate report lifecycle information, identify duplicate or discontinued outputs, and support recommendations about continuation, consolidation, automation, or retirement.
- Build cross-functional relationships with APEX Analytics, Immunology, Data Governance, Data Strategy, and Forecasting teams.
- Communicate vendor data changes and enhancements to senior executives and APEX analytics teams.
- Coordinate end-to-end workstreams across APEX, Data Governance, BTS, Finance, brand teams, and external partners by documenting decisions, owners, deliverables, dependencies, target dates, and approvals; escalate risks affecting deployment or reporting timelines.
Benefits
- Paid time off, including vacation, holidays, and sick time.
- Medical, dental, and vision insurance for eligible employees.
- 401(k) for eligible employees.
- Eligibility to participate in short-term incentive programs.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
