Senior Analyst, Insurance Business Intelligence

AAA Mid-Atlantic•Cincinnati, OH

1d•$69,370 - $106,000•Hybrid

About The Position

AAA Club Alliance is seeking an experienced Senior Analyst, Insurance Business Intelligence. This role develops scalable reporting solutions, analyzes performance metrics, and delivers actionable insights to business stakeholders. The position works independently on complex tasks and collaborates across functions to support strategic and operational initiatives. The analyst creates and maintains reporting that supports operational efficiency, cost reductions, and strategic decision-making across Sales, Service, and Member Retention teams. The role also contributes to improved data accessibility, reporting workflows, and data accuracy, and communicates findings clearly to stakeholders. The position is hybrid, with three days on-site each week. The starting base compensation range is $69,370–$106,000; the final salary depends on factors such as experience and geographic location. The role is eligible for an annual bonus.

Requirements

Bachelor’s degree in Business Analytics, Computer Science, Statistics, Economics, or a related field; a combination of education and experience may be considered in lieu of a degree.
At least 2 years of experience in data analytics; experience in insurance or financial services is preferred, and data analytics experience is required.
Proficiency in SQL, Power BI, and Excel.
Experience reverse-engineering legacy reports and understanding ETL processes.
Strong problem-solving skills and ability to work independently on complex tasks.
Proficiency with process-mapping or diagramming tools such as Lucidchart or Visio, and with designing project plans.
Excellent communication skills, including the ability to explain technical concepts to non-technical audiences.

Nice To Haves

Familiarity with Tableau, Python, or R.
Data analytics experience in the insurance or financial services industry.

Responsibilities

Design, develop, and maintain interactive dashboards and reports supporting decisions across Sales, Service, and Member Retention teams.
Analyze data to identify trends, patterns, and process-improvement opportunities.
Gather requirements with business partners, define KPIs, and translate business needs into technical solutions.
Measure the results of implemented business-process changes and determine appropriate next steps for management.
Work with data engineering and IT teams to troubleshoot data issues and improve data accessibility.
Document business requirements, data definitions, and reporting logic.
Use statistical techniques and data-visualization practices to uncover actionable insights.
Monitor performance metrics and regularly update stakeholders about trends and anomalies.
Contribute to the development and optimization of data pipelines and reporting workflows.
Evaluate and integrate data sources to improve reporting capabilities and data accuracy.
Develop reporting to support management strategies for operational efficiencies and cost reductions.
Conduct ad hoc analysis for strategic initiatives and business questions.
Present analytical findings clearly and concisely, with actionable recommendations.
Assist in creating presentations to influence stakeholders and support strategic decisions.
Keep current with Business Intelligence trends and technologies and recommend improvements.
Continue learning to enhance technical skills in tools such as SQL, Power BI, Tableau, or Python.
Perform other duties as assigned.

Benefits

Annual bonus eligibility.
Comprehensive health benefits, including medical, dental, and vision plan options.
Accrued paid time off, including more than two weeks within the first year.
Paid holidays, including eight paid holidays.
401(k) plan with company match up to 7%.
Professional development opportunities and tuition or continual-learning reimbursement up to $5,250 per year.
Paid time off to volunteer, company-sponsored volunteer events, and one volunteer day per year.
Complimentary AAA Membership.
Health and Wellness Program and Health Concierge Service.
Life insurance and short-term and long-term disability coverage.
Up to two weeks of paid parental leave.