Senior Business Intelligence Analyst

Blue Cross and Blue Shield of North Carolina•Remote Flex - North Carolina, IN

16h•$98,092 - $156,947•Remote

About The Position

The Senior Business Intelligence Analyst is an externally facing analytic consultant who applies deep business and technical knowledge to design and complete analyses that support data-centric decision-making. The role is the primary point of contact for multiple offerings and works with business partners to provide clients with reporting and analytics. It leads the design and development of high-quality, user-friendly visualizations, dashboards, reports, and related analytic content, including automated solutions that make data and analysis understandable and actionable. The analyst leads client analytics relationships, communicates insights to leadership, supports reporting users, and mentors less experienced employees. The position is remote, with an estimated four to eight mandatory trips to North Carolina each year.

Requirements

Advanced SQL skills for analyzing data and establishing business rules, metrics, and requirements.
Ability to design and architect high-performance data visualization solutions for large-scope projects that are maintainable and scalable.
Extensive experience with Power BI or similar interactive data visualization tools or platforms.
Demonstrated analytical work experience, including data mining, data visualization, and identifying and monitoring performance metrics.
Strong communication skills and the ability to work independently and as part of a team.
Problem-solving and critical-thinking skills.
Bachelor's degree or advanced degree, or at least seven years of related experience in lieu of a degree.
At least five years of experience in a related field.

Nice To Haves

Proficiency in Python, R, and ETL processing.
Ability to facilitate cross-functional problem-solving sessions and account for stakeholder needs to support successful project delivery.
Experience with data visualization governance and development frameworks to improve solution quality and process efficiency across the enterprise.

Responsibilities

Combine disparate datasets to provide actionable insights to external client groups.
Lead process design and automation for complex reporting packages and dashboards.
Manage scalable documentation for processes and tools, including establishing SLAs and plans and procedures with internal analytics teams.
Lead direct analytics relationships with external clients and build confidence as a data consultant.
Monitor and analyze customer data in depth to identify improvement opportunities or areas requiring investigation.
Proactively identify and resolve complex data problems or issues.
Identify complex trends and recommend actions to business areas on operational and other business issues.
Communicate insights through charts and slide presentations, and present findings to leadership at all levels.
Provide ongoing user support for ad hoc reporting, questions, queries, and problem support.
Mentor and coach less experienced employees.