About The Position

The Senior Analyst, Finance Operations Technology Enablement serves as a finance technology enablement partner within Global Finance Operations. The role connects finance process needs with EPO/Technology solutions, MSP/BPO capabilities, and operational execution, helping improve efficiency, enable innovation, and support evolving business needs across Procure-to-Pay, Order-to-Cash, and related workflows. The position translates business needs into technology requirements and solution options; supports issue triage, root-cause analysis, and coordination of access, security, and system constraints; and monitors technology implementations, enhancements, and upgrades. It also supports documentation, testing, training, change readiness, and adoption for new tools and process changes. The analyst identifies opportunities for automation, continuous improvement, stronger controls, and cost efficiency; supports risk assessments and business continuity planning for critical finance tools; and helps ensure technology solutions have appropriate capacity, governance, and prioritization.

Requirements

  • Bachelor’s or Master’s degree in Finance, Business, Data, Analytics, or a related field; a suitable combination of education, experience, or training will be accepted.
  • Understanding of financial processes, regulations, and compliance requirements.
  • Ability to analyze and interpret financial data.
  • Strong analytical and problem-solving skills, including assessing business impact, identifying root causes, and coordinating practical mitigation plans.
  • Strong communication and stakeholder management skills, including collaboration across Finance Operations, Technology, MSP/BPO partners, and process leadership.
  • About 4 years of experience in finance operations, technology enablement, business analysis, product or process support, or finance transformation within a large, complex organization.
  • Working knowledge of enterprise finance systems and platforms such as SAP, Coupa, BlackLine, HighRadius, automation platforms, workflow tools, reporting tools, or related finance technology solutions.
  • Ability to translate business process needs into clear requirements, test scenarios, user stories, documentation, and solution options.
  • Experience supporting technology implementations, enhancements, production issues, access and security coordination, automation enablement, or operational readiness activities.
  • Project or product management experience in Finance, including technology implementation, optimization, and enablement.

Nice To Haves

  • Background in finance is highly preferred.

Responsibilities

  • Partner with Global Process Delivery, EPO/Technology, Finance Transformation, MSP/BPO teams, and Finance Operations process teams to translate business needs into technology requirements and practical solution options.
  • Triage day-to-day issues with Finance Operations delivery teams, identify root causes, and coordinate escalations for finance tools, SAP access and authorization issues, automation failures, reporting gaps, and other technology constraints.
  • Monitor technology implementations, enhancements, and system upgrades to help ensure they meet business requirements, support operational stability, and are delivered against agreed priorities and timelines.
  • Prepare sites and teams for new tools, enhancements, automations, and process changes through documentation, testing, training support, change readiness, and adoption activities.
  • Analyze recurring process pain points, manual workarounds, and tool limitations to identify opportunities for automation, continuous improvement, stronger controls, and cost efficiency.
  • Advance automation and data enablement opportunities by defining requirements, validating outputs, documenting business logic, and partnering with Technology or product teams to scale solutions where appropriate.
  • Conduct market research, benchmarking, and tool assessments to identify capability gaps and opportunities to improve operational efficiency and user experience.
  • Support risk assessments and business continuity planning for critical finance tools, including manual workaround analysis, support-model gaps, control considerations, and operational impact.
  • Partner with Finance Transformation and process teams to help ensure technology solutions have the capacity, governance, and prioritization needed to execute approved transformation and optimization initiatives.

Benefits

  • Interview accommodations are available, including screen readers, sign language interpreters, accessible and single-location in-person interviews, closed captioning, and other reasonable modifications.
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