Senior Analyst EHR Applications

Schuylkill•Allentown, PA
•Onsite

About The Position

Lehigh Valley Health Network is seeking a Senior Analyst EHR Applications to lead the identification and implementation of technical solutions for complex business challenges and ensure seamless integration across systems. The role develops and manages work plans for system upgrades and enhancements, oversees configuration and maintenance across environments, and analyzes workflows to improve processes and resolve operational issues. The position authors detailed specifications and documentation, designs and executes advanced test scenarios to validate system integrity and performance, and contributes to technology standards and best practices. It also provides input on resource estimates, ensures timely task completion, and proactively addresses risks and variances to maintain project integrity. This is an onsite, day-shift position with a Monday–Friday schedule from 8:00 a.m. to 4:30 p.m., based at Three City Center, 515 Hamilton St.

Requirements

  • High school diploma or GED.
  • At least 4 years of direct Epic build, implementation, and support experience.
  • At least 7 years of progressive experience in Information Services, or a combination of Information Services and direct healthcare experience.
  • Experience with medium- to large-scale implementations or upgrades.
  • Experience developing comprehensive test plans.
  • Epic application certification plus one additional primary or secondary Epic certification.
  • Large-project management and implementation/upgrade facilitation skills.
  • Integrated systems architecture planning, development, and implementation experience.
  • Technical collaboration experience, such as interfaces, hardware, and reporting.
  • Team leadership, coaching, and mentoring skills.
  • Experience with triaging, on-call, disaster recovery, and business continuity.
  • Strong oral and written communication skills.
  • Epic Systems certification required upon hire.

Nice To Haves

  • Bachelor’s or master’s degree in computer science or healthcare.
  • At least 7 years of direct Epic build experience on the current software version, or at least 10 years of progressive experience in Information Services or a combination of Information Services and direct healthcare experience.
  • Project resource and budget management experience.
  • PMP (Project Management Professional) certification from the Project Management Institute.

Responsibilities

  • Identify optimal technical solutions for complex business issues and ensure integration across systems.
  • Develop and manage business work plans for analysis and testing of system upgrades, modifications, and enhancements.
  • Oversee configuration, implementation, and maintenance of technical requirements across all environments.
  • Analyze and improve work processes, evaluate feasibility for medium- to large-scale projects, and resolve operational challenges.
  • Author detailed specifications and documentation in accordance with standards.
  • Design and execute advanced test scenarios to validate system integrity and performance.
  • Contribute to defining technology standards and best practices.
  • Provide input on resource estimates for projects and initiatives.
  • Ensure timely completion of deliverables and proactively address risks and variances.
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