Senior Analyst, Data & Business Intelligence

HTO EMP•Fort Worth, TX

About The Position

The Senior Analyst, Data & Business Intelligence is HTeaO’s day-to-day owner of business reporting, ensuring leaders across Operations, Finance, Marketing, and the support center have accurate, consistent, and timely information to make decisions. The role takes over the Snowflake and Power BI assessment underway with an outside partner and leads the practical work that follows, including improving Power BI, defining shared metrics, and building reliable reporting on Snowflake. The analyst works alongside an outside data engineering partner responsible for Snowflake architecture and complex integrations, with the opportunity to grow into broader platform ownership. The position offers a development path toward Manager, Data & Business Intelligence as the data function expands. HTeaO supports relevant certifications, such as SnowPro and Microsoft PL-300. The role is based in Fort Worth, Texas, is in the Information Technology department, and reports to the Head of Information Technology. It is classified as exempt. Success is measured by achievement of role-specific responsibilities and KPIs, demonstrating HTeaO’s Mission, Vision, and Guiding Principles, delivering exceptional service to internal and external stakeholders, contributing to team and company goals, and showing accountability, continuous improvement, and growth. Candidates must be legally authorized to work in the United States; HTeaO does not sponsor employment-based visas for this position.

Requirements

Bachelor’s degree in Information Systems, Business Analytics, Computer Science, or a related field, or equivalent relevant experience.
3–5 years of experience in business intelligence, reporting, or data analytics.
Strong Power BI experience, including data modeling, DAX, and report design.
Experience writing SQL against a cloud data warehouse.
Strong SQL and data modeling fundamentals.
Exceptional attention to detail and data accuracy.
Ability to explain data clearly to operators, finance teams, and leaders.
Ability to prioritize multiple projects, work independently, and collaborate across departments.
Comfort working with outside partners and taking over work in progress.
Strong problem-solving abilities and a continuous improvement mindset.
Legally authorized to work in the United States; employment-based visa sponsorship is not available.

Nice To Haves

Snowflake experience.
Experience cleaning up or consolidating an existing reporting environment.
Experience in restaurant, QSR, retail, hospitality, franchise, or another multi-unit environment.
Familiarity with restaurant systems such as OLO, Paytronix, Bikky, Crunchtime, 7shifts, POS platforms, and NetSuite.
Interest in developing data engineering skills such as dbt, Git, and cloud cost management.

Responsibilities

Serve as HTeaO’s internal point of contact for the Snowflake and Power BI assessment, absorb the outside partner’s findings, and ensure knowledge transfers to the internal team.
Help turn assessment findings into a prioritized work plan with IT leadership; coordinate day-to-day with the outside data partner, track deliverables and milestones, and provide regular status updates.
Rationalize existing Power BI reports and datasets, retire duplicate or unused content, and build and maintain shared semantic models on Snowflake.
Apply Power BI workspace, publishing, refresh, and access standards, and train and support report builders across the organization.
Write SQL models in Snowflake to move business logic out of Power BI, following standards established with the outside data partner.
Document data sources, models, and transformations; monitor data freshness and pipeline results; investigate issues and escalate them to the data partner or vendors as needed.
Grow ownership of Snowflake architecture, access, and transformation tooling such as dbt over time.
Support onboarding of new POS, Paytronix, Bikky, Crunchtime, and 7shifts data into Snowflake alongside existing OLO data, and validate new data against source systems before reporting use.
Help map NetSuite financial data so operational and financial reporting reconcile, and maintain shared reference data including locations, menu items, and calendar.
Build and maintain a company-wide metric catalog, including net sales, transactions, average ticket, comparable store sales, labor percentage, cost of goods, and loyalty engagement.
Partner with business owners to approve and maintain key metric definitions, and follow access and security practices for sensitive guest and employee data.
Produce a monthly Snowflake cost and usage report, including cross-region data transfer from sources outside AWS US West; flag unusual spend and recommend savings to IT leadership and the data partner.
Serve as the go-to data partner for Operations, Finance, Marketing, and leadership; translate business questions into dashboards, reports, and analysis.
Support decisions concerning new locations, menu, labor, loyalty, and marketing with clear, reliable data.
Model HTeaO’s Guiding Principles through service, transparency, and follow-through; support special projects and strategic initiatives as assigned.
Meet role KPIs, including completing assessment knowledge transfer within 60 days, agreeing on a work plan within 90 days, reducing duplicate or unused Power BI content by 30% in year one, and moving business logic for the top 10 priority reports into Snowflake models in year one.