Senior Analyst, Customer Supply Chain Initiatives- Club & Wholesale

The J.M. Smucker Co.•Orrville, OH

6d•Hybrid

About The Position

In this role you will be encouraged to share your diverse thoughts and ideas to drive continuous supply chain improvement and will be empowered to bring those ideas to life. You will leverage your strong relationship management skills to partner with internal team members and customers to provide service excellence. You will have opportunity to “be the difference” and make a positive impact every day.

Requirements

Bachelor’s degree
At least 2 years of related business experience in logistics or supply chain
Ability to thrive in a fast-paced environment with a proven track record of successful prioritization to focus on key value-added activities
Strong leadership skills including interpersonal capabilities
Ability to engage and influence, problem solving, and analytical expertise in managing complex business situations and achieving objectives
Strong communication skills

Nice To Haves

Consumer Packaged Goods industry experience
Data visualization tool experience (i.e., Spotfire, Tableau)

Responsibilities

Analyze Club & Wholesale customer EDI (Electronic Data Interchange) orders of finished goods daily for accurate items, pricing, ordering constraints and sourcing locations to maximize the Supply Chain efficiencies of both the customer and JMS.
Review customer orders to resolve inventory availability issues at the Smucker DC (Distribution Center) and maximize order fill rates.
Design, build, utilize and maintain daily reporting tools that allow team to efficiently process, appoint and track orders. Identify continuous improvement opportunities.
Review and update vendor portal data daily to accurately reflect ship timing and quantities. Collaborate with the customer’s vendor team to ensure buying systems generate purchase orders as needed to fulfill demand and minimize lost sales.
Foster a strong partnership with club and wholesale customers adhering to customer driven initiatives, while identifying process improvement opportunities to benefit both companies.
Collaborate with cross-functional parties to successfully execute against key sales initiatives by monitoring order patterns to ensure correct production plan and product deployment across the Smucker distribution network.
Work cross functionally to monitor the performance of third-party freight carriers and warehousing service providers to meet objectives.
Support warehousing and transportation cost reductions by following order lead times, while maintaining customer order cycle time goals to minimize inventory.
Help research and resolve shipment discrepancy claims using warehouse shipping and receiving documents to improve invoice accuracy and aid in invoice deduction resolution.
Utilize customer Supply Chain scorecard information to monitor KPIs (Key Performance Indicators) and provide the root cause and corrective action when goals are not met.
Manage a combination of daily responsibilities and special projects to support current business activities and needs.
Research, validate and contest supply chain fees & fines
Other tasks as required