Senior Analyst - Collateral Marketing

American ExpressNew York, NY
$78,000 - $124,750Hybrid

About The Position

American Express Global Commercial Services (GCS) is a leading provider of payments for corporations and businesses of all sizes globally. The US SME (Small Medium Enterprise) segment is the largest opportunity for growth in GCS and a key area of strategic focus and investment. The US SME Managed Customer Marketing team deepens relationships with prospects and existing customers by offering powerful backing and financial support to Small & Middle Market businesses. This team partners closely with customer facing teams and product owners. The Senior Analyst, Collateral Marketing will report to the Senior Manager, who owns collateral strategy, and is responsible for bringing that strategy to life through the development, delivery, and maintenance of marketing collateral. This role supports the end-to-end execution of a diverse set of assets—including one-pagers, videos, infographics, and other digital sales enablement materials—designed for use by field teams in customer and prospect interactions. The ideal candidate will combine strong operational rigor and attention to detail with a creative mindset, ensuring content is both compliant and engaging. The role requires managing multiple projects across a highly cross-functional environment, partnering with Product, Field, Legal, Compliance, Operations, Marketing, and external creative agencies. This individual will ensure content is accurate, up-to-date, and easily accessible, enabling field teams to effectively communicate product and solution value. Success in this role will be measured by the ability to consistently deliver high-quality, compliant collateral and meet key launch dates.

Requirements

  • Strong operational rigor and attention to detail.
  • Creative mindset.
  • Ability to manage multiple projects.
  • Ability to partner with various internal and external teams.
  • Ability to ensure content is accurate, up-to-date, and easily accessible.
  • Ability to consistently deliver high-quality, compliant collateral.
  • Ability to meet key launch dates.

Responsibilities

  • Bringing collateral strategy to life through development, delivery, and maintenance of marketing collateral.
  • Supporting the end-to-end execution of diverse assets like one-pagers, videos, and infographics.
  • Ensuring content is accurate, up-to-date, and easily accessible for field teams.
  • Managing multiple projects across a cross-functional environment.
  • Partnering with Product, Field, Legal, Compliance, Operations, Marketing, and external creative agencies.
  • Ensuring content is compliant and engaging.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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