Senior Analyst, Claims Litigation

Walmart•Bentonville, AR

1d•Onsite

About The Position

The Senior Analyst, Claims Litigation, manages complex workers’ compensation and general liability claims, focusing on those involving litigation or potential litigation. This role involves reviewing claim reports, coordinating with internal and external legal partners, and overseeing litigation strategies to ensure timely and effective resolution. The position requires adjudicating claims within authority limits, negotiating settlements, and maintaining compliance with regulatory standards. The analyst also mentors colleagues, supports special projects, and contributes expert guidance to improve claims handling processes while fostering strong partnerships across the organization. The Workers’ Compensation Claims Management team is committed to delivering consistent, accountable, and high-quality claims handling. Utilizing data analytics and industry best practices, the team identifies trends, mitigates risks, and enhances service delivery. Focused on continuous improvement, members collaborate across functions to implement process enhancements and ensure compliance. The team maintains rigorous quality assurance standards and supports professional development. Playing a vital role in claims resolution, risk management, and claims processing, this team contributes significantly to achieving operational goals and upholding the company’s commitment to excellence.

Requirements

Extensive experience in litigation management and claims resolution within workers’ compensation or general liability contexts.
Proven ability to review and analyze claim reports, identify compensability, and escalate potential fraud indicators appropriately.
Strong negotiation skills to resolve claims directly with associates, customers, or legal representatives.
Proficiency in managing outside counsel and collaborating with internal legal teams to align on strategy and settlement.
Knowledge of regulatory requirements, jurisdictional statutes, and claims processing best practices.
Ability to mentor and train associates on complex claims and litigation procedures.
Commitment to ethical standards, compliance, and accurate documentation.
High school diploma, GED, or equivalent and 2 years’ experience in claims handling.
4 years’ experience in claims handling, including experience with complex or litigated workers’ compensation or general liability claims.
Current or prior (within last 3 years) Property & Casualty Adjuster License.

Nice To Haves

Bachelor’s degree in Risk Management, Insurance, Business Administration, Legal Studies, or related field
Industry designations (e.g., AIC, WCCP)
Doctorate: Law
Masters: Business Administration

Responsibilities

Review and analyze initial claim reports to determine compensability and identify potential fraud indicators.
Manage complex workers’ compensation and general liability claims, focusing on litigation and high-risk cases.
Collaborate with leadership and legal counsel to establish claim value, strategy, and resolution paths.
Oversee outside counsel to monitor litigation progress and ensure timely resolution.
Prepare and present claims in reviews to refine strategy and secure settlement authority.
Authorize payments and coordinate medical treatments in compliance with regulations.
Negotiate claim settlements and maintain accurate documentation and reporting.
Mentor associates on claims handling and litigation processes.

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U education benefit program (for full-time and part-time associates)