Senior Claims Analyst

Aither HealthTown of Amherst, NY
$24 - $28Remote

About The Position

In the TPA world, precision, compliance, and cost control are everything. As a Senior Claims Analyst, you’re not just processing claims—you’re applying plan documents, regulatory standards, and sound judgment to every line item. You will play a vital role in protecting plan assets and ensuring members and providers are treated fairly. Our clients depend on us for accuracy, integrity, and accountability, and that starts with you.

Requirements

  • Minimum 5 years of experience working as a Claims Analyst for a Third-Party Administrator (TPA)
  • Experience with processing dental and vision claims
  • Strong knowledge of claims auditing and appeals
  • Strong understanding of ERISA, HIPAA, COB, FSA, HRA, and other relevant compliance requirements
  • Strong knowledge of medical coding systems (ICD-10, CPT, HCPCS) and healthcare billing practices
  • Excellent analytical and investigative skills
  • High attention to detail and accuracy
  • Ability to interpret complex plan documents and benefit designs
  • Proficiency with claims adjudication software
  • Clear written and verbal communication
  • Strong time management and prioritization skills
  • Ability to work well and be supportive in a team-oriented environment.
  • Commitment to confidentiality and ethical standards

Nice To Haves

  • Associate’s degree or higher in a healthcare-related field
  • Experience with reference-based pricing or value-based plan models
  • Familiarity with stop-loss processes and large claims reporting

Responsibilities

  • Process complex medical in accordance with plan documents, including PPO, HDHP, self-funded, and reference-based pricing plans.
  • Interpret and apply Summary Plan Descriptions (SPDs) and employer-specific plan designs.
  • Ensure claims are adjudicated according to plan eligibility, network discounts, medical necessity, COB, and applicable exclusions or limitations.
  • Review provider billing for inappropriate billing practices.
  • Apply Usual, Customary & Reasonable (UCR) guidelines or reference-based pricing (RBP) where applicable.
  • Process dental and vision claims
  • Work cross-functionally with customer service, eligibility, compliance, and account management teams to resolve complex claims issues.
  • Assist with department special projects.
  • Collaborate with external vendors and partners, attend meetings, and provide input when necessary.
  • Assist with providing reports on outsourced claims processing, address inquiries, and provide feedback.
  • Additional tasks as requested by management.
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