Senior Analyst, Change Management
About The Position
As a Senior Analyst in Change Management and Enterprise Adoption, you will play a pivotal role in ensuring that organizational projects and initiatives meet their objectives by increasing employee adoption and usage of workplace tools and technology. Your focus will be on the people side of change, preparing, supporting, and equipping employees to adopt and use changes in business processes, systems, and technology. You will also assist in the continuous learning and education efforts and training employees on new or enhanced technology to increase and enhance adoption and satisfaction.
Requirements
- Proven experience in change management and adoption, with a focus on employee experience.
- Strong understanding of change management principles, methodologies, and tools.
- Excellent communication and interpersonal skills with all levels of the enterprise.
- Ability to work collaboratively with cross-functional teams.
- Experience in designing and delivering training programs for new technology.
Nice To Haves
- Prosci certification a plus.
Responsibilities
- Develop and implement change management strategies and plans that maximize employee adoption and usage while minimizing resistance
- Apply a structured methodology and lead change management activities, leveraging tools and processes to support adoption of changes required by projects or initiatives
- Conduct impact analyses, assess change readiness, and identify key stakeholders
- Enable the design, development, delivery, and management of key communications
- Focus on enhancing the employee experience by ensuring smooth transitions during changes in processes, systems, and technology
- Develop and implement strategies to improve employee engagement and satisfaction during change initiatives
- Drive creation and adoption of design and experience patterns
- Monitor and measure the effectiveness of change management efforts through surveys and feedback mechanisms
- Work closely with project teams to integrate change management activities into overall project plans
- Act as a coach for senior leaders and executives, helping them fulfill the critical role of change management sponsor
- Establish relationships and connections with business partners to establish consultative conversation and expand work tool adoption and usage
- Assist with continuous learning and education initiatives for workspace tools, and training employees on new technology to increase adoption and satisfaction
- Collaborate with other departments to ensure work tool materials are aligned with organizational goals and objectives
- Partner with executive support team to ensure executive training is available
Benefits
- insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- flexible spending account and health savings account
- paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
- 80 hours of Paid Sick and Safe Time
- 25 days of vacation time and 5 personal days, pro-rated based on date of hire
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- deferred compensation for eligible roles
- fitness reimbursement or on-site fitness facilities
- eligibility for tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
