(USA) Senior Analyst, Business Support

Walmart • Bentonville, AR

4d • Onsite

About The Position

The Senior Analyst, Business Support enhances business operations by analyzing processes, identifying improvement opportunities, and supporting strategic initiatives. The position troubleshoots issues, evaluates performance metrics, and collaborates with cross-functional teams to support effective project execution and business plans. It analyzes trends, recommends solutions, supports decision-making, and builds stakeholder partnerships to drive continuous improvement, maintain compliance, uphold company values, and contribute to operational excellence and sustainable growth.

The role is part of Walmart’s Data Ventures team, which turns data into actionable business solutions and develops scalable B2B data products for merchants and suppliers. The team works across functions to improve decision-making and operational efficiency.

This position serves as a client-facing support partner, managing complex cases from intake through resolution and ensuring data accuracy, consistency, and integrity across products. It investigates issues with cross-functional teams, identifies root causes, implements corrective actions, analyzes business metrics, and recommends improvements. It also builds stakeholder partnerships and provides guidance on best practices and continuous improvement.

The position requires knowledge of retail operations, replenishment, inventory management, and factors affecting sales, in-stock levels, and operational performance. Candidates should be able to analyze retail metrics, develop reporting solutions, support forecasting and inventory health with data-driven insights, resolve complex operational challenges, and communicate effectively with stakeholders.

The annual salary range is $50,000 to $95,000, with additional annual or quarterly performance bonuses. Certain positions may also include stock. The primary location is 1601 SE 10th St, Bentonville, Arkansas. Walmart states that it maintains a drug-free workplace and prohibits the use of illegal drugs and alcohol on the job.

Requirements

• Bachelor’s degree in Business Management, Logistics, Computer Science, or a related field, or two years of experience in operations, retail, project management, or a related area.
• Strong knowledge of retail operations, replenishment processes, inventory management, and drivers affecting sales, in-stock levels, and operational performance.
• Ability to analyze retail metrics, develop reporting solutions, identify trends, and provide actionable recommendations.
• Experience supporting replenishment, forecasting, inventory health, service levels, and operational execution through data-driven insights.
• Skill in root cause analysis, process improvement, and resolving complex operational challenges.
• Effective communication and stakeholder management skills, including the ability to influence decisions.
• Commitment to accuracy, accountability, continuous improvement, and cross-functional partnerships.

Nice To Haves

• Master of Business Administration.

Responsibilities

• Serve as a client-facing support partner and manage complex cases from intake through resolution.
• Ensure data accuracy, consistency, and integrity across products.
• Collaborate with cross-functional teams to investigate issues, identify root causes, implement corrective actions, and improve the customer experience.
• Identify and troubleshoot business process issues, distinguishing those requiring internal resolution from those requiring external escalation.
• Analyze and report business metrics, identify trends, and recommend improvements to enhance performance and decision-making.
• Build and maintain stakeholder partnerships to implement business solutions aligned with organizational goals.
• Provide guidance on best practices and support continuous improvement across teams.
• Support strategic initiatives, project execution, operational excellence, and compliance.

Benefits

• Medical, vision, and dental coverage.
• 401(k).
• Stock purchase plan.
• Company-paid life insurance.
• Paid time off, including sick leave.
• Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
• Performance-based annual or quarterly bonuses.
• Stock may be included as additional compensation for certain positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior