(USA) Senior Analyst, Business Support

Walmart•Bentonville, AR

1d•$50,000 - $95,000•Onsite

About The Position

The Senior Analyst, Business Support plays a critical role in enhancing business operations by analyzing processes, identifying improvement opportunities, and supporting strategic initiatives. The position involves troubleshooting issues, evaluating performance metrics, and collaborating with cross-functional teams to ensure effective execution of projects and business plans. The role uses analytical skills to report trends, recommend solutions, support decision-making, foster stakeholder partnerships, drive continuous improvement, maintain compliance, and contribute to operational excellence and sustainable growth. The role is part of Walmart’s Data Ventures team, which transforms data into actionable business solutions and delivers scalable B2B data products for merchants and suppliers. The team collaborates across functions to enhance decision-making and operational efficiency, and supports strategic initiatives through process analysis and project execution. The position serves as a client-facing support partner, managing complex cases from intake through resolution and ensuring data accuracy, consistency, and integrity across products. It works with cross-functional teams to investigate issues, identify root causes, implement corrective actions, and improve customer experience. The role also analyzes business metrics, recommends performance improvements, builds stakeholder partnerships, and provides guidance on best practices. The position is based at 1601 SE 10th St, Bentonville, Arkansas. The annual salary range is $50,000 to $95,000, with additional annual or quarterly performance bonuses and, for certain positions, stock.

Requirements

Bachelor’s degree in Business Management, Logistics, Computer Science, or a related field, or two years of experience in operations, retail, project management, or a related area.
Strong knowledge of retail operations, replenishment processes, inventory management, and key drivers of sales, in-stock levels, and operational performance.
Ability to analyze retail metrics, develop reporting solutions, identify trends, and provide actionable recommendations.
Experience supporting replenishment, forecasting, inventory health, service levels, and operational execution through data-driven insights.
Skills in root cause analysis, process improvement, and resolving complex operational challenges.
Effective communication and stakeholder management skills, including the ability to influence decisions.
Commitment to accuracy, accountability, continuous improvement, and cross-functional partnerships.

Nice To Haves

Master of Business Administration.

Responsibilities

Manage complex client-facing support cases from intake through resolution.
Ensure data accuracy, consistency, and integrity across products.
Collaborate with cross-functional teams to investigate issues, identify root causes, implement corrective actions, and improve the customer experience.
Identify and troubleshoot business process issues, distinguishing between issues requiring internal resolution and those requiring external escalation.
Analyze and report business metrics, identify trends, and recommend improvements to performance and decision-making.
Build and maintain stakeholder partnerships to implement business solutions aligned with organizational goals.
Provide guidance on best practices and support continuous improvement across teams.
Support strategic initiatives and effective execution of projects and business plans.
Maintain compliance and contribute to operational excellence and sustainable growth.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave.
Parental leave.
Family care leave.
Bereavement leave.
Jury duty leave.
Voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
Annual or quarterly performance bonuses.
Stock for certain positions.