About The Position

As part of the Chief Data Office (CDO), we're seeking a detail-oriented Senior Analyst to support the development, maintenance, and delivery of reporting solutions. The Senior Analyst of Data Insights & Analytics within the Business Optimization & Strategy team will build and enhance dashboards, ensure data quality, and work closely with business users to translate their needs into clear, actionable insights. This role is ideal for someone who takes pride in accuracy, communicates effectively across technical and business teams, and is committed to delivering reliable reporting solutions that drive informed decision-making.

Requirements

  • Ability to manage multiple competing priorities.
  • Ability to translate business requirements into technical solutions and communicate effectively with both business and technical stakeholders.
  • Ability to build and maintain collaborative relationships with business partners and stakeholders.
  • Strong analytical and problem-solving skills.
  • Attention to detail and quality orientation.
  • Strong written and verbal communication skills coupled with the ability to communicate effectively across all levels of the organization.
  • Strong knowledge of data visualization & analysis tools such as Tableau, Power BI, etc.
  • Strong knowledge of Microsoft Products such as Excel, PowerPoint, Access, etc.

Nice To Haves

  • Experience in the Financial Services industry with a focus on data-related activities.
  • Familiarity with workflow management tools such as JIRA.
  • Knowledge of global data management regulations (e.g. BCBS 239, FRB).

Responsibilities

  • Build new dashboards and reporting solutions that address business needs and stakeholder requirements
  • Maintain and enhance existing reporting dashboards to ensure they remain accurate and relevant
  • Collaborate with business users to understand requirements and translate them into effective visualizations
  • Support the continuous improvement of reporting tools and platforms
  • Manage data validation and quality checks across reporting systems
  • Conduct user acceptance testing (UAT) when new data sources or systems are integrated
  • Identify, investigate, and resolve data issues and report discrepancies
  • Proactively communicate data quality findings to stakeholders
  • Create and distribute monthly and quarterly business-as-usual (BAU) reporting on schedule
  • Ensure timely and accurate delivery of reporting according to defined SLAs
  • Support ad hoc reporting requests to address emerging business needs
  • Track and maintain reporting schedules and delivery status
  • Create and maintain clear reporting documentation, data dictionaries, and system guides
  • Develop communications to support reporting launches, updates, and user adoption
  • Gather and analyze business requirements to inform reporting solutions
  • Help translate business questions into technical reporting specifications

Benefits

  • bonuses
  • flexible benefits
  • competitive compensation
  • Leaders who support your development through coaching and managing opportunities
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