Senior Analyst, Business Analysis and Insights-HVAC & EMS Parts

Walmart • Bentonville, AR

6d • $60,000 - $110,000 • Onsite

About The Position

The Senior Analyst, Business Analysis and Insights supports business strategies through data analysis, reporting, process execution, and customer service. The role analyzes and validates data, researches risks and compliance concerns, evaluates financial information and key performance indicators, reviews trends and results, and conducts analyses for recurring and special projects. It organizes data-driven insights, monitors business strategies, and collaborates with business partners to promote consistent use of data in decision-making.

The position provides reports, documentation, guidance, and recommendations to stakeholders; supports key business processes; and responds to requests by extracting and consolidating data, selecting effective reporting formats and delivery methods, and identifying root causes and solutions. It also establishes workflows and timelines, supports training, maintains process documentation, and verifies the functionality of processes and controls. The role builds stakeholder relationships, helps develop and improve business solutions, adapts to changing priorities, and models company policies, ethics, and values.

The posting also describes parts escalation support responsibilities: managing parts escalations from HVAC/R field technicians, providing order updates and entering orders, sourcing parts from suppliers with improved lead times, and finding lower-cost items with the same form, fit, and function.

The listed primary location is 814 Respect Dr, Bentonville, Arkansas. The annual salary range is $60,000 to $110,000, with possible annual or quarterly performance bonuses and, for certain positions, stock.

Requirements

• Bachelor’s degree in Business, Analytics, Statistics, or a related field, or two years of experience in data analytics, project management, business, or a relevant area.
• Three years of customer service experience.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office and other relevant software.
• Ability to work in a fast-paced environment and meet deadlines.
• Strong attention to detail and accuracy.
• Ability to work independently and as part of a team.

Nice To Haves

• Two or more years of experience in a related field, such as procurement, logistics, or supply chain.
• HVAC parts experience.
• Experience with big data analytics, data analysis and insights, or a statistical programming language.

Responsibilities

• Analyze, research, and validate data, including financial information, key performance indicators, metrics, risks, compliance concerns, trends, and results.
• Conduct analyses for recurring and special projects using financial models, plans, and tools.
• Organize data-driven analysis and insights to support business strategies and serve as an analytics subject matter expert.
• Report business insights consistently, monitor business strategies, and collaborate with internal and external partners on data-driven approaches.
• Provide reports, results, supporting documentation, guidance, and recommendations to stakeholders and customers.
• Support key business processes, respond to questions and requests, obtain and provide information, and resolve issues.
• Extract and consolidate relevant data for reporting, determine presentation and delivery methods, and identify root causes and solutions in supported systems.
• Establish timelines, workflows, and requirements; support or develop training; create, verify, and distribute documentation; and manage or verify process and control functionality.
• Build relationships and partnerships with stakeholders, identify business needs, monitor results, and implement business solutions and process improvements.
• Manage parts escalations from HVAC/R field technicians, provide order updates, and enter orders.
• Source parts from suppliers with improved lead times and seek lower-cost items with the same form, fit, and function.
• Model compliance with company policies, ethics, values, and standards of integrity.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Walmart-paid Live Better U education benefit, including tuition, books, and fees for eligible programs.
• Performance-based bonus awards; additional compensation may include stock for certain positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior