Senior Analyst, Broker Co-Pilot

Aon Corporation•Chicago, IL

1d•Hybrid

About The Position

The Sr. Business Analyst Aon Broker Copilot role is a project orientated position that requires an individual with strong analytical, communication, and project management skills. The individual needs to advocate for the business team. They must understand sophisticated business issues and explain them to technologists or operations leads. The colleague needs to have an ability to prioritize multiple tasks at once and be flexible with changing responsibilities as prioritization shifts with the different stages of a project. Most importantly, the colleague needs to operate in a team environment with a positive demeanor towards accomplishing a common set of goals/objectives. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.

Requirements

A minimum of 5+ years of meaningful experience in the risk and insurance industry is preferred.
Proficiency in Microsoft Suite Tools.
Proficient in sharing information in a clear and understandable way.
A robust understanding of analytics and technology.
A Bachelor's Degree or an equivalent amount of experience in the relevant field is required.

Responsibilities

Develop a deep understanding of the Commercial Risk broking process – including the variability across different practice groups, product lines, and industry verticals
Act as an advocate for the business users and collaborators across the firm to deliver on the Aon Broker Copilot mantra of “Built for Brokers by Brokers”
Partner with the business on each phase of the Aon Broker Copilot implementation plan – Discovery, Development, and System Adoption
Comprehend and articulate data and feature level requirements identified via discovery sessions with business leads and subject matter experts
Document and discuss requirements with Aon Broker Copilot team – including the impact the requirements may have on the system workflow and user experience
Work in a productive manner with the Aon Broker Copilot team and business leads to problem address requirements that do not have a readily available solution within the current state system
Coordinate with design team on wireframe and prototype development and expected system functionality based on requirements captured in Discovery
Engage the business leads to walk through design specifications and act upon feedback received to ensure the system design meets the business expectations and requirements
Partner with Development team to ensure design specifications and functionality requirements are built out according to the business expectations
Act as primary business tester during business testing sessions
Coordinate user acceptance testing with business partners including production of testing content for brokers/users to use when testing the system functionality
Consolidate issues and feedback received during UAT /to be worked on by the engineering group
Drive the change management and adoption approach for the Aon Broker Copilot platform
Develop system usage reports to be distributed to the business leadership team and Aon’s executive leadership team
Assist in preparing training resources and communications
Lead training sessions and QA meetings dedicated to the Broker Copilot for users
Supervise the Broker Copilot mailbox/teams chats and respond to questions and issues raised by brokers/users
Consolidate and prioritize system feedback / issues into an action log for the product development group to review and resolve
Partner with brokers and specialists across Aon to produce relevant business content needed in the development process (ex; Market listings, carrier contact libraries, Policy forms, LOB listings and descriptions, benchmarking fields and reports, etc.)
Produce management ready materials for various commercial events (ex; P&C symposium, and RIMS) and internal leadership meetings
Develop understanding of CRS strategy and functionality being delivered in other projects/workstream to ensure all strategic activities and their respective roadmaps align