About The Position
This role involves answering employee questions, managing escalations, and ensuring timely resolution of benefits issues throughout the employee lifecycle (hire, change, leave, and termination). Key responsibilities include eligibility/enrollment reconciliation with vendors, processing enrollments for new hires and employees transferring from international locations, supporting audits and regulatory filings, employee communications, compliance-related operational tasks, vendor coordination, and executing approved benefit program changes. The position will also support the integration of AI-enabled tools and streamlined processes to reduce internal process time while maintaining accuracy, compliance, and a positive employee experience.
Requirements
- Experience in employee benefits administration.
- Familiarity with the employee lifecycle (hire, change, leave, termination).
- Experience with vendor reconciliation and enrollment processing.
- Understanding of audit and regulatory filing support.
- Skills in employee communications.
- Experience with compliance-related operational tasks.
- Vendor coordination experience.
- Ability to execute approved benefit program changes.
- Experience supporting the integration of AI-enabled tools.
- Ability to drive a reduction in time spent on internal processes.
- Ability to maintain accuracy, compliance, and a strong employee experience.
Responsibilities
- Answer employee questions regarding benefits.
- Manage escalations related to benefits issues.
- Ensure timely resolution of benefits issues across the employee lifecycle.
- Perform eligibility/enrollment reconciliation with vendors.
- Process enrollments for new hires and employees transferring from international locations.
- Support audits and regulatory filings.
- Develop and deliver employee communications.
- Execute compliance-related operational tasks.
- Coordinate with benefit vendors.
- Implement approved benefit program changes.
- Support the integration of AI-enabled tools and streamlined ways of working.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
