Senior Analyst, Benefits

GXO Logistics

33d

About The Position

The Senior Analyst of U.S. and Canadian Benefits manages, analyzes, and enhances employee benefit programs, including health, welfare, retirement, and wellness offerings. The role supports the design and execution of competitive, cost-effective benefits strategies while ensuring compliance with applicable regulations. The Senior Benefits Analyst partners with HR, vendors, and business leaders to deliver a seamless employee experience, provide data-driven insights, and drive continuous improvement across benefits programs.

Requirements

• Bachelor's degree or equivalent work or military experience.
• At least 4 years of experience in U.S. employee benefits administration, with exposure to Canadian benefits.
• Experience supporting benefit programs in a multi-site or multi-state environment.
• Working knowledge of benefits regulations, including FMLA, HIPAA, DOL, and IRS requirements.
• Experience working with vendors on day-to-day administration.
• Strong analytical and problem-solving skills, including the ability to organize and interpret data.
• Proficiency in Microsoft Office, particularly Excel.
• Strong attention to detail and clear communication skills across teams.

Nice To Haves

• At least 5 years of progressive benefits experience, with expertise in U.S. administration and working knowledge of Canadian programs.
• Experience in logistics, manufacturing, or another large, decentralized environment.
• Familiarity with HRIS platforms, enrollment systems, and vendor portals.

Responsibilities

• Manage benefits invoicing, funding, and reconciliation, including premiums, payroll deductions, COBRA, direct billing, and vendor payments.
• Administer U.S. and Canadian health, welfare, and retirement plans, including annual enrollment setup, testing, and rollout.
• Review enrollment materials, employee communications, and plan summaries for accuracy and compliance.
• Resolve complex eligibility, enrollment, deduction, and vendor issues, addressing root causes.
• Analyze enrollment, utilization, and employee feedback data to recommend program and cost improvements.
• Manage vendor relationships, service reviews, and renewal support.
• Maintain plan documents and support compliance filings, including Form 5500 and ACA reporting.
• Partner with HR, payroll, finance, legal, and procurement across U.S. and Canada operations.

Benefits

• Full health insurance, including medical, dental, and vision.
• 401(k).
• Life insurance.
• Disability insurance.
• Competitive compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior