Senior AMD Claims Representative

Michigan Farm Bureau Family of Companies • Waverly, MI

3d

About The Position

To provide an efficient settlement of automobile physical damage losses while providing a WOW! customer experience.

Requirements

• High school diploma or equivalent required.
• Three to five years’ experience required.
• Must pass AIC 30 if less than three years’ experience.
• Must possess basic knowledge of computer word processing.
• Possess the capability to converse with customers regarding the settlement of automobile claims required.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Complete appraisals and evaluate damage on vehicles. Relate appraisals to appropriate repair costs so as to have a significant positive effect on the overall profit picture of the company and provide quality service to the customer and aid in the retention of business.
• Maintain general knowledge of automobile repairs, procedures and accepted repair practices. Stay informed of the latest changes and updates in automobile repairs and technology.
• Focus on customer service by maintaining timely contacts with customers to inform them of their claim status and their role in the settlement process.

Benefits

• medical
• dental
• vision
• 401K

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED