About The Position

Marcom is Apple’s creatively led global team responsible for consumer-facing marketing and the development and execution of communications across media and platforms. The Governance and Technology Operations (GTO) team safeguards Marcom’s people and work through governance frameworks and dependable technology and infrastructure. Its remit includes AI, tools, vendor, and data governance; AI change management; Marcom Security; and Marcom IT. The Senior AI Governance Manager owns Marcom’s AI governance framework and ensures AI is adopted responsibly, ethically, and consistently with Apple’s values and regulatory requirements. As Marcom’s central authority on AI risk and compliance, the role establishes standards for how Marcom teams worldwide evaluate, deploy, and monitor AI. The position reports to the head of GTO and partners closely with AI PMO, Legal, Privacy, Security, IS&T, Brand, Procurement, and other internal and external partners.

Requirements

  • 10+ years of experience in technology governance, risk management, compliance, or policy development, focused on emerging technologies.
  • Experience building and operating AI or generative AI governance frameworks at enterprise scale.
  • Working knowledge of AI and machine-learning technologies sufficient to evaluate risks, assess tools, and engage credibly with technical teams.
  • Knowledge of data privacy regulations, cybersecurity practices, and responsible AI principles.
  • Demonstrated ability to translate complex regulatory and ethical requirements into clear, practical policies for non-technical audiences and present them to executive leadership.

Nice To Haves

  • Advanced degree in Business, Computer Science, AI, Information Security, Public Policy, or a related field.
  • Familiarity with AI risk frameworks and standards, such as the NIST AI RMF, ISO/IEC 42001, or the EU AI Act.
  • Experience governing AI in marketing, creative, or media environments.
  • Experience partnering with Legal, Privacy, and Procurement on technology vendor assessments and third-party tool evaluations.
  • Change management experience focused on policy adoption and building a compliance culture.
  • Familiarity with generative AI content issues such as intellectual property, talent likeness and consent, and content provenance.
  • Experience defining governance metrics and reporting risk posture to senior leadership.

Responsibilities

  • Own Marcom’s AI governance framework.
  • Ensure AI is adopted responsibly, ethically, and in accordance with Apple’s values and regulatory requirements.
  • Set standards for how Marcom teams worldwide evaluate, deploy, and monitor AI.
  • Partner with AI PMO, Legal, Privacy, Security, IS&T, Brand, Procurement, and other internal and external partners.
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