AI Governance Senior Manager

Xcel Energy•Denver, CO

1d•Hybrid

About The Position

The IT Manager II leads a team responsible for end-to-end lifecycle management of an assigned strategic IT portfolio capability. The role is accountable for strategic planning, delivery and operation of services, products, and processes, as well as people leadership and vendor and contract management. The manager continually innovates products or services and contributes to IT and enterprise strategies and KPIs. The position leads staff performance and development, manages work priorities across staff, vendors, and contractors, and may provide leadership across multiple sites. It partners with customers and internal groups to deliver innovative solutions, manages product and service performance and costs, develops strategic technology plans and roadmaps, and drives continuous improvement and service restoration.

Requirements

Bachelor's degree in Technology, Science, Business, or a related field, or four years of experience equivalent to the position.
Five years of prior people leadership experience.
Ten years of experience with end-to-end service lifecycle, business process, project, or product management.
Five years of experience with strategic planning, portfolio prioritization, delivery execution, and operations.
Excellent communication skills and effectiveness with varying organizational levels and skill sets.
Excellent relationship management and collaboration skills, with a track record of cross-organizational teamwork to drive innovation and business results.
Experience working within a highly regulated industry.
Ability to deliver value in compliance with policies and regulations.
Demonstrated ability to apply customer focus, solve problems, and drive continuous improvement to solutions, systems, and processes.
Demonstrated ability to drive change, adopt change, and lead others through change in a diverse and dynamic environment.
Experience with sourcing and contract management.
Proven ability to attain and maintain in-depth acumen in business processes, technical knowledge, and architectural topology.

Nice To Haves

Deep AI governance expertise, including establishing and leading AI governance frameworks, boards, and risk management programs aligned with standards such as NIST and the EU AI Act, enabling responsible and scalable AI adoption across diverse organizational environments.
Enterprise-wide experience delivering solutions across data governance, BI, EHR systems, regulatory reporting, and digital transformation.
AI Governance certification.

Responsibilities

Lead and manage staff performance and development.
Set priorities and manage work performance for staff, vendors, and contractors.
Provide leadership across multiple sites as needed and in alignment with union or other contracts.
Understand customer needs and partner to deliver innovative solutions.
Partner with Supply Chain, Finance, Enterprise Security, Audit/Compliance, and other internal groups to drive results.
Ensure products and services operate in a lean, stable, and adaptable manner.
Ensure product delivery and operation are cost-effective and within budget.
Develop, propose, and manage long- and mid-term strategic technology plans and roadmaps for assigned products and services.
Drive continuous improvement in IT performance.
Proactively prevent service disruptions and support their prompt restoration.