Senior AI Engineer

J.D. Power • Ontario - Remote, ON

23d • $150,000 - $165,000 • Remote

About The Position

You will design, build, and operate production-grade Generative AI solutions that power our products and analytical solutions. You will work across data, models, and applications to deliver reliable AI workflows, integrating large language models with modern data and analytics environments. You will own initiatives end-to-end, including architecture, experimentation, deployment, monitoring, and continuous improvement. You will shape how we apply Generative AI to high-value business problems by building systems that measurably improve customer experience, operational efficiency, and decision quality. You will raise the quality bar for production AI by setting standards for design, safety, evaluation, and operational readiness. You will mentor other engineers and partner with product, data science, and business stakeholders to translate ambiguity into scalable AI capabilities across multiple products and use cases.

Requirements

• Degree in Computer Science, Data Science, Software Engineering or related field.
• At least 8yrs of professional experience with a Bachelor’s degree or 6 yrs with a Graduate degree
• 1-year experience in Generative AI technologies (included in the overall professional experience), or 1-2 relevant certifications.
• Logical, practical, and innovative problem-solving skills.
• Can turn ambiguity into architecture, milestones, and explicit tradeoffs.
• Strong customer-facing communication: able to lead technical discussions, write clear technical documents, and explain solutions to technical and non-technical audiences.
• Shipped and operated LLM-enabled features in production, including evaluation, monitoring, and iteration.
• Working knowledge of Generative AI quality and safety practices.
• Experience building data-intensive systems end-to-end.
• Data engineering fundamentals: ingestion/transforms, maintainable schemas, and retrieval/feature pipelines for analytics and AI.
• Strong Python and SQL.
• Experience integrating services via APIs.
• The ability to learn new tools quickly is required.
• Hands-on experience with at least one modern data/analytics platform (e.g., Databricks, Snowflake, Palantir Foundry) and the ability to quickly adapt patterns across other environments.
• Ownership mindset with high standards for production readiness and customer outcomes.
• Able to travel as needed for customer and internal collaboration.

Nice To Haves

• TypeScript or other strongly typed language experience is a plus.
• Automotive domain knowledge is a plus, not required.

Responsibilities

• Lead the design and implementation of Generative AI services and Agentic workflows that support multiple product features or teams.
• Integrate LLMs into applications using modern frameworks, working with APIs or internal model endpoints.
• Implement telemetry, observability, fallbacks, and cost/latency controls.
• Work across data environments to ingest, transform, and serve data for AI use cases, designing practical schemas and retrieval strategies that generalize across environments.
• Design and run experiments to compare prompts, models, and configurations; build evaluation flows to measure relevance, safety, robustness, and business impact.
• Collaborate with product, data science, design, and domain experts to clarify requirements, break down initiatives into technical plans, and deliver roadmap commitments.
• Contribute to and lead code reviews, architecture discussions, documentation, and shared templates/libraries that improve velocity and consistency.
• Monitor AI systems in production, participate in incident response, and drive systemic improvements to quality, safety, reliability, and performance.
• Partner with security, legal, and compliance to ensure data privacy, responsible AI practices, and regulatory alignment.

Benefits

• JD Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
• Should you require accommodations during the recruitment and selection process, please reach out to [email protected].
• JD Power does not disclose your personal data to unauthorized third parties.
• JD Power may from time to time also use third parties to act on JD Power’s behalf.
• If you are a California or United Kingdom resident, additional disclosures about the information we collect and how we use that information can be found by clicking here.
• To all recruitment agencies: JD Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior