AI Engineer - Senior

ITProFound IncToronto, ON
Onsite

About The Position

We do have a job opening for AI Engineer - Senior for our direct client Province of Ontario. The position details are given below: Job ID: RQ11252 - AI Engineer - Senior Client : Government Services Integration Cluster Location : Toronto, Ontario Duration: 09 months+ Extension Type: Onsite Job Description: Must Have: 5+ years of experience developing Artificial Intelligence and Machine Learning solutions. Hands-on experience implementing Generative AI and Large Language Model (LLM) solutions in enterprise environments. 5+ years of experience implementing contact centre solutions utilizing Amazon Connect. Experience configuring and developing Amazon Connect Customer AI Agents. Extensive experience designing, developing and implementing Amazon Connect cloud-based contact centre solutions. Experience integrating Amazon Bedrock services with Amazon Connect solutions. Experience designing, developing and optimizing prompts for conversational AI, virtual assistants and AI agents. Experience with AWS services including Amazon Connect, Amazon Bedrock, Amazon Lex, AWS Lambda, API Gateway, Amazon DynamoDB, Amazon S3, CloudWatch, EventBridge and IAM. Knowledge of Azure OpenAI, Azure AI Services, Azure AI Foundry, Google Vertex AI, Gemini and equivalent AI platforms. Strong experience with Python development. Experience with JavaScript, Node.js and related technologies. 5+ years of experience implementing conversational AI, IVR or contact centre solutions. Nice to have: Prior OPS or Public sector exp.

Requirements

  • 5+ years of experience developing Artificial Intelligence and Machine Learning solutions.
  • Hands-on experience implementing Generative AI and Large Language Model (LLM) solutions in enterprise environments.
  • 5+ years of experience implementing contact centre solutions utilizing Amazon Connect.
  • Experience configuring and developing Amazon Connect Customer AI Agents.
  • Extensive experience designing, developing and implementing Amazon Connect cloud-based contact centre solutions.
  • Experience integrating Amazon Bedrock services with Amazon Connect solutions.
  • Experience designing, developing and optimizing prompts for conversational AI, virtual assistants and AI agents.
  • Experience with AWS services including Amazon Connect, Amazon Bedrock, Amazon Lex, AWS Lambda, API Gateway, Amazon DynamoDB, Amazon S3, CloudWatch, EventBridge and IAM.
  • Knowledge of Azure OpenAI, Azure AI Services, Azure AI Foundry, Google Vertex AI, Gemini and equivalent AI platforms.
  • Strong experience with Python development.
  • Experience with JavaScript, Node.js and related technologies.
  • 5+ years of experience implementing conversational AI, IVR or contact centre solutions.

Nice To Haves

  • Prior OPS or Public sector exp.

Responsibilities

  • Developing Artificial Intelligence and Machine Learning solutions.
  • Implementing Generative AI and Large Language Model (LLM) solutions in enterprise environments.
  • Implementing contact centre solutions utilizing Amazon Connect.
  • Configuring and developing Amazon Connect Customer AI Agents.
  • Designing, developing and implementing Amazon Connect cloud-based contact centre solutions.
  • Integrating Amazon Bedrock services with Amazon Connect solutions.
  • Designing, developing and optimizing prompts for conversational AI, virtual assistants and AI agents.
  • Utilizing AWS services including Amazon Connect, Amazon Bedrock, Amazon Lex, AWS Lambda, API Gateway, Amazon DynamoDB, Amazon S3, CloudWatch, EventBridge and IAM.
  • Working with Azure OpenAI, Azure AI Services, Azure AI Foundry, Google Vertex AI, Gemini and equivalent AI platforms.
  • Python development.
  • JavaScript, Node.js and related technologies.
  • Implementing conversational AI, IVR or contact centre solutions.
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