Senior Advisor, Community Engagement (Telework/Hybrid)

CBC/Radio-Canada•Montreal, QC

2d•Hybrid

About The Position

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. This role is a hybrid work arrangement. Work schedule to be discussed with the Hiring Manager according to the guidelines defined by the department. As Senior Advisor, Community Engagement, you will lead the development and execution of CBC/Radio-Canada’s collaborative strategy to reach and serve newcomers and other important communities in Canada. You are a strategic thinker who also executes at the day-to-day level. The role supports the Senior Director, Business and Strategic Planning. You’re collaborative, influential, and able to work independently while valuing collective success. You understand public service media (PSM) and its role in society. This role involves developing partnerships and ongoing reciprocal relationships with external organizations and works together with senior leaders across the corporation. Your near-term objective will be to facilitate a meaningful engagement process involving both external stakeholders and internal CBC/Radio-Canada departments focused on newcomers to Canada. From those shared insights, you will deliver a comprehensive set of recommendations. Ultimately, you are responsible for leading the ongoing execution of a resulting plan, ensuring it aligns with the key pillars of our overall corporate strategy and strengthens existing strategies across the corporation: Canada is evolving through immigration and as a national cultural institution, we are committed to refining our offerings to better serve these diverse communities. We want each newcomer to feel at home, informed, and entertained by content that reflects their realities and aspirations. (CBC, Here for Canada, 2025-2030). Depending on the success of this initiative, there is potential to adapt this framework to engage and serve other communities.

Requirements

5–7 years of relevant experience in strategy development, relationship management, project management, marketing, and/or public service media
Full proficiency in English and French (reading, writing, and oral)
Experience in relationship management and liaising with third parties
Ability to translate complex information into clear, actionable plans
Exceptional organizational, logistical, and planning skills
Ability to organize, set agendas, manage, and lead meetings (in-person and virtual settings)
Highly skilled in the preparation and presentation of communications and meeting materials (including information decks)
Ability to negotiate with and present to senior leaders
Comfortable working with quantitative and qualitative research materials
Comfortable working with legal documents
Comfortable working with budgets
Understanding of the Canadian media landscape and the unique position of CBC/Radio-Canada
High emotional intelligence and the ability to work independently and effectively across diverse components and departments

Nice To Haves

Experience working with newcomers to Canada is considered a strong asset
Relevant lived experience is highly valued and considered an asset for this role

Responsibilities

Develop an understanding of the realities of newcomers to Canada
Build relationships, and continually liaise, with external partners (e.g. newcomer agencies, partners, organizations, other public service media)
Explore potential opportunities through the use of market research, interviews and input from external partners and internal departments
Develop and implement strategies and tactics to create meaningful engagement and connection with newcomers
Continually evolve the strategy based on the changing needs of these communities and the partners who serve them, focusing on mutual growth
Monitor macro activities, trends and research related to newcomers and other important communities
Ensure effective tracking of daily activities and broader project progress to facilitate ad-hoc reporting and long-term planning
Work closely with senior leadership in Corporate Development
Build relationships, and continually liaise, with internal CBC and Radio-Canada senior executives
Maintain visibility on all current and past community initiatives across both CBC and Radio-Canada, ensuring institutional alignment and shared learning
Develop best practices that can be shared across the Corporation
As required, prepare and present relevant materials to the Corporate Development Team, Senior Executive Team, Board of Directors, and other key internal stakeholders
As required, act as a representative of CBC/Radio-Canada to various meetings to advance the Corporation’s public service priorities
Manage the operating budget